Join Pegas Touristik LLC, a leading name in the travel arrangements industry, as a Ticketing & Reservation Agent... for professional growth and development. Your expertise in ticketing and reservations will be crucial in managing customer inquiries...
with landlords, contractors, and SE stakeholders. Coordinate with employees for facility announcements and ticketing systems. Act...
via phone, email, or ticketing system. Troubleshoot hardware, software, and network issues for staff. Escalate... ITSM or ticketing system. Follow ITIL-aligned processes (Incident, Request, Problem, and Change Management). Document...
. They will provide a visible, uniformed employee presence while assisting passengers with information, ticketing, crowd management... served, key routes, integration with other modes, the zonal structure, ticketing and fares in order to provide customers...
in Microsoft Excel and ticketing systems. Understanding of data integration, data quality, and system synchronization processes... integration and quality control Excel and ticketing systems proficiency Process governance and data validation UAT and system...
, email, or ticketing system in a timely manner. Diagnose and troubleshoot hardware and software issues; provide solutions or escalate...
to provide information, ticketing, reservations, etc. for guests. Establish rapport with frequent visitors; keeps Reservations...
Copilot Agents with enterprise systems (SharePoint, EDMS, ticketing tools) to automate repetitive governance tasks. o Ensure...
& email. Ticket management: Log, categorize, prioritize, and track all incoming service requests and incidents in an IT ticketing... for hardware and software issues. Excellent customer service and communication abilities. Proficiency with IT ticketing...
). Integration & Automation Connect Copilot Agents with enterprise systems (SharePoint, EDMS, ticketing tools) to automate...
customer support tools / CRM systems / ticketing systems to track performance, generate reports, and derive insights... communication skills (written & verbal), empathy, problem-solving, and conflict resolution. Experience with CRM / ticketing tools...
& email. Ticket management: Log, categorize, prioritize, and track all incoming service requests and incidents in an IT ticketing... for hardware and software issues. Excellent customer service and communication abilities. Proficiency with IT ticketing...
allocation to meet demand and business growth. Use customer support tools / CRM systems / ticketing systems to track.... Experience with CRM / ticketing tools (Zendesk, Freshdesk, Salesforce Service Cloud, etc.), tracking metrics, dashboards. Good...
, and support corporate and government travel bookings. The role involves using GDS systems such as Sabre for flight ticketing... for all transactions, including ticketing and package sales. Assist Arabic-speaking clients using the company's B2C travel platform when...
GDS Ticketing and Hotel Booking Itinerary Planning and Customization Client Servicing and Upselling Vendor Coordination... systems. Skills Set Corporate Travel Management GDS Ticketing and Hotel Booking Itinerary Planning and Customization...