will be essential in delivering exceptional technical support and ensuring customer satisfaction and issue resolution. Additionally, B2B... Agent will drive service-to-sales outcomes by presenting new solutions as applicable. Key Responsibilities Technical Support...
best-in-breed IT support for our clients. Primary Responsibilities Ability to handle diverse computing environments in a wide cross... Follow Thrives' best practices for escalating tickets to Tier 2 engineers Communicate steps taken during troubleshooting...
unresolved issues to Tier 2 or specialized support teams Requirements: Minimum 2 years technical support/BPO experience Good... understanding of basic IT troubleshooting Strong communication skills Willing to work onsite/shift rotation...
with global IT teams. Key Responsibilities Provide Tier 2 support for wireless connectivity and performance issues. Provision...About The Role We are seeking a Tier 2 Wireless Network Support Engineer to provide day-to-day support...
best-in-breed IT support for our clients. Primary Responsibilities Ability to handle diverse computing environments in a wide cross... Follow Thrives' best practices for escalating tickets to Tier 2 engineers Communicate steps taken during troubleshooting...
to maintain and improve support workflows, SLAs, and documentation standards. Requirements: 2+ years of experience in technical... support, cybersecurity operations, or IT troubleshooting for globally deployed SaaS or platform products. Strong understanding...
, resident Wi-Fi, telecom optimization, and IT support for onsite teams. They act as an embedded extension of property management... strengthens premium, customer-facing support as the company scales, combining vendor coordination, client communication, and Tier...
for our partners. Join our growing team and build your career with us! Address escalated technical issues from Tier I Support... and best practices. Provide technical guidance and training to Tier I engineers to enhance their troubleshooting and customer support...
Controllers and Tier 1 Support Engineers that handle issues for our partners and on behalf of our partners for a very specific...Are you a natural leader who thrives in fast-paced, service-driven environments BCM One is seeking a NOC Support Ticket...
interface; reset passwords; verify user access and basic workflow steps. Tier 2 Advanced Support Role : Handle problems... exposure across Residential and/or Commercial modules preferred). Support experience : 2+ years in IT helpdesk or application...
About Us Wing is seeking elite talent to join M32 AI (backed by top-tier Silicon Valley VCs), dedicated to building... agentic AI for SMB's globally. Think of it like a startup within a corporate: fast moving and agile, with the stability...
inquiries. Escalate complex issues to the appropriate Tier 2 or other IT teams when a resolution cannot be initially achieved...-focused and enthusiastic Support Tech to join our IT support team. This position serves as the initial point of contact...
Success Support to help us level up! As we expand, ensuring top-tier team members' performance, seamless Chatbot support...Hiring: Full-time - Client Success Support - Remote - $9,600 - $12,000/yr About us, WeAssist, the hiring team Led...
, to provide the best-in-breed IT support for our clients. Primary Responsibilities Ability to handle diverse computing... Prioritize tickets created Follow Thrives’ best practices for escalating tickets to Tier 2 engineers Communicate steps taken...
for our partners. Join our growing team and build your career with us! Address escalated technical issues from Tier I Support.... Requirements 2–4 years of experience in a technical support or related role, with strong troubleshooting expertise. Solid...
access, security cameras, resident Wi-Fi, telecom optimization, and IT support for onsite teams. They act as an embedded..., client communication, and Tier-1/2 help desk with hands-on Ubiquiti Unifi expertise for external business customers...
, Enterprise) Directly manage team leaders and individual contributors across Tier 1, Tier 2, Tier 3, Advanced Support Engineers...APAC Support Manager Say hello to possibilities. It's not everyday that you consider starting a new career. We're...
, Enterprise) Directly manage team leaders and individual contributors across Tier 1, Tier 2, Tier 3, Advanced Support Engineers...APAC Support Manager Say hello to possibilities. It’s not everyday that you consider starting a new career. We’re...
from Tier I Support, providing in-depth troubleshooting and timely resolution. Collaborate with Engineering teams.... Requirements: 2-4 years of experience in a technical support or related role, with strong troubleshooting expertise. Solid...
standards is essential. Key Responsibilities: Tier 2 / Tier 3 Support: Diagnose and resolve intermediate to advanced Workday...-on experience in Workday administration or Tier 2/3 support; managed services experience is a plus. Technical Proficiency...