and recommend Knowledge Base articles to support efficient response. Establish protocols for tier 2 escalation, with clear... Resources, and Communications and Marketing Specific Duties and Responsibilities Supervision Supervise a team of 2-4...
professional with deep Okta expertise who thrives in Tier 2 incident response, system troubleshooting, and cross-functional.... What You Will Do: Provide Tier 2 support for Okta-related issues, including SSO, MFA, access provisioning, and identity lifecycle management...
and organization in the oversight of MTSS/Tier 1, 2 and 3 Interventions and teams Supervise and assess in-school behavioral programs...Dean of Students Success, Safety, and Wellbeing/Dean of Student Success, Safety, and Wellbeing Date Posted: 2/11...
. Administrator for Freenome's asset management software program, responsible for overseeing the asset management system. Knowledge... systems to streamline lab workflows, enhance efficiency, and minimize manual intervention. Serve as Tier 1/2 support...
. Provide ongoing Tier 2 support of production environments that include Cisco, Palo Alto, F5, Fortinet, Meraki, Aruba Products... Experience: Palo Alto PCNSE F5 Certified Administrator Cisco Certifications (CCIE) Aruba ACCP and/or ACMP Advanced Unix...
management, call tracking, and ticketing software. Preferred 2+ years previous systems administrator, help desk, and/or call... Contract, LUC, vendors. Creates and escalates Service Now trouble tickets to Engineers, tier two Commonwealth staff...
Provide Tier 2/3 support and manage escalations in partnership with Cresta Support Drive adoption through user training... owner and administrator of the Cresta platform Configure and optimize workflows, playbooks, AI coaching features, and real...
. Some key responsibilities include, but are not limited to: Provide Tier 2 Support for Okta-related issues, including SSO, MFA... with Tier 1 Service desks and partners with Okta engineers and security teams to ensure secure and reliable access for users...
administration KEY RESPONSIBILITIES End-User & Endpoint Support Provide Tier 1 / Tier 2 support for approved hardware... Technician works under the direction of the Systems Administrator to support endpoint provisioning, user access management, basic...
rollouts, testing, and enhancement initiatives Provide Tier 2/3 support for escalations and coordinate with Zoho Support... system reliability, operational efficiency, and scalable process design across Sales, Operations, Marketing, and Support...
Zendesk features, apps, and enhancements to support platform evolution Provide Tier 2/3 support for escalations... operational excellence across Sales, Customer Support, and Operations by delivering scalable workflows, reliable system...
of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can... paperwork for Educational Facility Administrator’s signature. Examines, interprets, and fills user requests for materials using...
SERVICE ADMINISTRATOR - 37015 Skill Option: General Administration/Business Marketing/Labor/Personnel Bilingual Option: None.... Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State...
; provide training and Tier 2/3 support to administrators and power users as needed. Support Multi-Tenancy & Domain Separation... or equivalent experience. ServiceNow Certified System Administrator (CSA) required 5 years' experience with ServiceNow platform...
of all pre-employment checks in accordance with AR 215-3, para.2 to include a Child Care Tier 1 background investigation.... Must obtain (within 6 months of employment) and maintain certification as a Youth Sports Administrator through the National...
incidents, outages, and requests beyond the Tier 1/Tier 2 scope. Diagnose and resolve advanced issues across Windows, network.... Responsibilities: Tier 3 Escalation & Advanced Technical Support: Serve as the highest internal escalation point for complex...
ADMINISTRATOR - 37015 Skill Option: Law Enforcement/Correctional Bilingual Option: None Salary: Anticipated Starting Salary... of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can...
's degree in Computer Science, Information Technology, or related field preferred, or equivalent work experience. 2-3 years... interactions and support requests in the ticketing system. Communicate technical information to non-technical users in a clear...
SERVICE ADMINISTRATOR - 37015 Skill Option: General Administration/Business Marketing/Labor/Personnel Salary: Anticipated... of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can...
by our WSO Administrator and WSO Agent product suites, WSO supports complex aspects of alternatives asset management... reconciliations of cash between our internal system (WSO) and clients trustee/custodian accounts Review and action system generated...