Foundation Certification and ITIL Service Operations Certification Experience managing a Tier 2 specialized support desk...: As Technical Lead, you will serve as the primary technical resource and liaison for the program’s Executive Support, Enterprise...
Foundation Certification and ITIL Service Operations Certification Experience managing a Tier 2 specialized support desk...: As Technical Lead, you will serve as the primary technical resource and liaison for the program’s Executive Support, Enterprise...
device management and Tier 3 end user support. Responsible for entire projects or processes within the technical area... and customer service delivery. The role will review existing Tier 2 solutions to end point device issues and work with the team...
device management and Tier 3 end user support. Responsible for entire projects or processes within the technical area... and customer service delivery. The role will review existing Tier 2 solutions to end point device issues and work with the team...
to handle service inquiries and problems in a Tier 2 role. Duties include examining complex customer problems and suggesting... skills: Experience with Tier 2 system administration and/or Tier 3 engineering of Microsoft Endpoint Configuration Manager...
Protection Division Candidate may also provide general technical cybersecurity support in the areas of vulnerability assessment.... Minimum vetting Tier 5(T5)-Single Scope Background Investigation (SSBI) Active DoD 8570 IAT Level 2 or Level 3 certification...
to provide first line technical support to computer customers with questions regarding account administration, distribution... and responsibilities for each employee). Provides Tier 3 ticket triage and analysis for the electronic medical records software project...