tasks. · Monitor IT systems proactively, apply patches and updates, and implement · Lead a small regional Service Desk... with both business leaders and technical teams. · Practical experience with ITSM tools such as ServiceNow or Jira Service Management...
Key Deliverables by Level Deliverable Level 1 - Associate Field Services Technician I Respond to IT service... Man Sites) Independently manage onsite IT support at single-person or lead-assigned locations Serve as the primary...
Transformation Lead the design and implementation of automation solutions within HR Shared Services, leveraging ServiceNow..., and business stakeholders to align automation and process improvements with business objectives. Lead change management...
platforms Our team provides an end-to-end follow the sun support service for multiple areas across Deutsche Bank Being at the... of Incidents and track preventative measures through to implementation, ensuring lessons learnt are documented and adhered to going...
in IT project management, with at least 5 years handling data center networking projects. Strong exposure to Banking... segmentation, and hybrid/cloud deployments. Proficient in project management tools (e.g., MS Project, JIRA, ServiceNow...
, and email with a strong focus on customer satisfaction Log, track, and resolve incidents and service requests using ServiceNow or similar ITSM...: Service Desk,Voice Process, Chat Support, Servicenow, Active Directory, ITSM tools, Windows 10 About Company: UST...
Service Desk Manager Location: Noida Industry: FinTech / BFSI / High-Availability IT Environment Role Overview... We are looking for a strategic and hands-on Service Desk Manager to set up, scale, and lead a high-performing Service Desk function from scratch...
and Management: Keep track of all open issues in JIRA, Weekly Status Meeting … Coordinate manual end-user testing (SIT, UAT... to articulate procedures and build a re-usable framework for the service. Does it sound like you? As the selection process...
for integrating their workflows into the DevOps pipeline. Skills: It Services,Service Desk,Service Management About Company... Stakeholder Management: * Lead the customer and vendor calls. Organize meetings with different stake holders. Participate in RCA...
Key Deliverables by Level Deliverable Level 1 - Associate Field Services Technician I Respond to IT service... Man Sites) Independently manage onsite IT support at single-person or lead-assigned locations Serve as the primary...
resolution of ServiceNow tickets (when a bug fix is needed) Provide regular update to the Client and Management: Keep track... and create a re-usable framework for the service. It would be great if you (Preferred Qualifications) A first experience...
across Amgen’s global operations. This role oversees the strategy, design, and governance of HR Service Management, Employee...’s operational maturity and enhance the employee experience across all markets. Key Responsibilities 1. Service Management...
like ServiceNow, JIRA, and Confluence is essential. What you'll do Service Readiness & Launch Support: Coordinate enablement... activities, develop runbooks and SOPs, and align service capabilities with delivery teams. Documentation & Process Management...
adept Product Owner to lead our Automation and AI initiatives across IT Operations. This role will drive automation... opportunities for incident reduction and service request fulfillment using Power Automate, Automation Anywhere, and ServiceNow...
adept Product Owner to lead our Automation and AI initiatives across IT Operations. This role will drive automation... opportunities for incident reduction and service request fulfillment using Power Automate, Automation Anywhere, and ServiceNow...
, AI, or workplace analytics. Knowledge of ServiceNow's platform and its capabilities, especially Workplace Service Delivery. Proven... office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified...
, AI, or workplace analytics. Knowledge of ServiceNow's platform and its capabilities, especially Workplace Service Delivery. Proven... office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified...
, with strong knowledge of service, sales, lead & opportunity management. AI Integration Mindset: Ability to leverage or critically evaluate... residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal...
, with strong knowledge of service, sales, lead & opportunity management. AI Integration Mindset: Ability to leverage or critically evaluate... residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal...
and customer experience, with strong knowledge of service, sales, lead & opportunity management. Order Management Expertise... in helping telecom operators, media companies, and IT/ITES conglomerates transform customer engagement, order management...