, and resource models; maintain rigorous change, risk, and issue management. Lead cross‑functional teams ( 20 resources... management up to senior/executive levels Vendor/partner leadership and contract awareness Risk, issue, and change control...
, and resource models; maintain rigorous change, risk, and issue management. Lead cross‑functional teams ( 20 resources... management up to senior/executive levels Vendor/partner leadership and contract awareness Risk, issue, and change control...
or service desk team. Proven expertise in IT service management principles and tools, with hands-on experience using ServiceNow... operate, increase sales, engage customers, and keep employees happy. Are you bready for a change? Toast is a rapidly...
in our projects. The Role As a Senior Manager,Applications with Worley, you will work closely with our existing team...: · Lead knowledge management strategy and implementation, facilitating seamless access to information and continuous...
years in large enterprise CMDB management, with a proven track record of leading strategic planning, process optimization... in our projects. The Role As a Senior Manager, Applications with Worley, you will work closely with our existing team...
, and within budget. Oversee change, incident, and problem management processes. Track KPIs and provide clear dashboards and reports.... Track compliance and escalate non-compliant tickets as necessary. Change Management Plan, coordinate, and communicate...
, and accelerate decision-making. Change Management Partner with HR and business leadership to identify transformation priorities... and then partner with Change Management to translate impacts into communications, training, readiness, and adoption plans...
and standardization. Proficiency in case management tools (e.g., ServiceNow) and Microsoft Excel. Experience working with applicant...Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation...
information. What Program Manager will do: Responsible for the oversight and management of global technology-based project... process based on feedback received during retrospective (create and manage Kaizens). Independently manage ‘Change Management...
with the ServiceNow Release Management module. Strong understanding of ITIL-based Release and Change Management practices...HIRING…. We are looking for experience for Release Manager (ServiceNow-ITSM) to support our US team via remote...
Job Title: ServiceNow ITSM Product Manager (with Hardware Asset Management Focus) Job Summary: We are seeking... an experienced ServiceNow ITSM Product Manager with specialized expertise in Hardware Asset Management (HAM). With over 8+ years...
should have hands-on experience in SLA, change request, and ticketing management, with direct customer-facing capabilities (not onshore... to ensure smooth service operations. Manage incident, problem, and change request processes through tools like ServiceNow, Jira...
: Problem Manager SR Location : Chennai-WFO 24/7 Rotaional Key responsibilities Track and communicate progress of problem...., Incident manager, Problem manager. ITIL certification Good Knowledge of ITSM Tools; ServiceNow etc. Excellent Presentation...
such as Jira, Zendesk, Freshdesk, or ServiceNow Own Incident, Problem, Change, and Crisis Management for business-critical...Service Desk Manager Location: Noida Industry: FinTech / BFSI / High-Availability IT Environment Role Overview...
, with relevant years leading HR Helpdesk/Contact Center operations. Proficiency in case management tools (e.g., ServiceNow HRSD...Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation...
and Support Manager to join our Digital Engineering Solutions team. This individual will be part of the Development group..., and establish clear expectations, training, and performance management. Delegate responsibilities and ensure the team meets the...
: Ensure adherence to HRIT governance, change management protocols, data privacy, and security standards. Qualifications... and automation in HR processes. Strong project management and change leadership skills. Expertise in data analytics, workforce...
desirable. Proficiency with project management tools (e.g., MS Project, JIRA, ServiceNow) and methodologies (Agile... and Project Manager to oversee end-to-end SAP project delivery and provide leadership in SAP application support and enhancement...
. Have demonstrative experiences with ITIL Service Management practices, including Incident, Change Enablement, Service Request, Major... of Incident Management, Problem Management, or Crisis Management experience required. Exposure to technology projects and project...
tools (e.g., ServiceNow GRC, MetricStream, Archer) - good to have. Excellent stakeholder management and ability to write.... Key Responsibilities Plan and execute delivery/process audits covering project lifecycle, change control, testing...