to medium bugs Participate in on-call rotations and adhere to ITIL-based incident, problem, and change management processes.... Use ticketing systems (ServiceNow, Jira) to manage incidents and track resolution progress. Contribute to continuous...
management skills, adapting to change quickly, managing multiple tasks, and demonstrating flexibility in prioritization...., ServiceNow, Fusion) to track, manage, and report control issues Working with Us: As a Northern Trust partner, greater...
and change any time whether you accept cookies or choose to opt out of cookies to improve website's performance, as well... within the Response and Resolution SLAs ⢠Support the Incident Management Lead as needed and prepare the SLA Reports...
͏ ͏ Mandatory Skills: ServiceNow - IT Service Management . Experience: 3-5 Years . Reinvent your world. We are building a modern... and change any time whether you accept cookies or choose to opt out of cookies to improve website's performance, as well...
with L1/L2 teams. Follow ITIL processes for Incident, Request, Problem, Change, and Asset Management. Maintain documentation... Respond to user queries via phone, email, chat, and ITSM tools (Jira Service Management or FreshService). Log, categorize...
role will be critical in improving incident and problem management, streamlining change processes, optimizing asset... management, infrastructure management, or related areas. 2. 3+ years of experience as a product owner or product manager...
͏ Mandatory Skills: ServiceNow - IT Service Management . Experience: 5-8 Years . Reinvent your world. We are building a modern... and change any time whether you accept cookies or choose to opt out of cookies to improve website's performance, as well...
͏ ͏ Mandatory Skills: ServiceNow - IT Service Management . Experience: 3-5 Years . Reinvent your world. We are building a modern... and change any time whether you accept cookies or choose to opt out of cookies to improve website's performance, as well...
and Management: Keep track of all open issues in JIRA, Weekly Status Meeting … Coordinate manual end-user testing (SIT, UAT... Communicate results, analyze issues detected, address them directly (when a configuration change is vital for instance) or log...
Management (ITSM) tools like ServiceNow or Jira for incident tracking. Strong analytical, problem-solving, and debugging skills... and engineering powerhouse. With leadership positions in LNG, hydrogen, ethylene, sustainable chemistry, and CO2 management...
organizations Partner with SRE leadership to define transformation strategy and implementation approach Lead change management... consensus Data-driven decision making and metrics-focused mindset Change management and organizational development expertise...
and Compensation Management, Call Center Operations, and Employee Relations. The Senior Manager will establish governance frameworks...Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation...
͏ ͏ Mandatory Skills: ServiceNow - IT Service Management . Experience: 3-5 Years . Reinvent your world. We are building a modern... and change any time whether you accept cookies or choose to opt out of cookies to improve website's performance, as well...
and change any time whether you accept cookies or choose to opt out of cookies to improve website's performance, as well... Role Name/Title ServiceNow Developer - ITSM & Reporting Mandatory skills : Exp required 6 to 9 years ServiceNow...
and one-on-one mentorship for new joiners. Performance Management: * Update FAST Goals in NorthStar track report and seek continues... 10) Number of installation SR handled for endpoints / change tasks completed for infrastructure 11) Number of L1 tickets...
and change any time whether you accept cookies or choose to opt out of cookies to improve website's performance, as well... (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing...
-focused mindset and experience with change/incident management. ͏ Do Provide adequate support in architecture planning... and change any time whether you accept cookies or choose to opt out of cookies to improve website's performance, as well...
resolution of ServiceNow tickets (when a bug fix is needed) Provide regular update to the Client and Management: Keep track... issues detected, address them directly (when a configuration change is vital for instance) or log appropriate ServiceNow...
and change any time whether you accept cookies or choose to opt out of cookies to improve website's performance, as well.../ server/ system/ storage/ platform/ infrastructure and other equipmentâÂÂs to keep track of each of their proper...
and change any time whether you accept cookies or choose to opt out of cookies to improve website's performance, as well... (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing...