- Incident, Problem, Change Management with knowledge of API integrations with ServiceNow. Should have excellent scripting... and problem-solving skills. End to End experience of ServiceNow based application design and implementation. Excellent verbal...
when required to support escalation especially during crisis. Problem Management: Proactively and reactively look... lifecycle technical support, including planning, project management, installation, on- going management/ monitoring...
when required to support escalation especially during crisis. Problem Management: Proactively and reactively look.... Management Level Definition: Applies developed subject matter knowledge to solve common and complex business issues...
insights and operational excellence. This position reports to the Sr Manager, Field Excellence and will be responsible... management, and call plan execution to ensure accuracy and operational readiness. Drive deployment and delivery of field tools...
, GitHub, and automation. Familiarity with ITIL processes, incident/problem/change management, and ticketing tools (ServiceNow...: Service Engineering Reports To: Senior Manager - Service Engineering Role Overview We are seeking a highly skilled...
. Scenario Management & Analytics Develop interactive dashboards using o9's KPI Engine to track forecast accuracy, service.... Design documentation r and requirements test cases/results Configure: * Define and govern configuration management plan...