a team of individuals to develop and update training procedures, manuals, guides, and course materials, such as handouts... and visual materials Monitor, evaluate, and record training activities and program effectiveness across all BPOs and internally...
: Manage a team of individuals to develop and update training procedures, manuals, guides, and course materials..., such as handouts and visual materials Monitor, evaluate, and record training activities and program effectiveness across all BPOs...
The Client Experience /Operations Manager/Customer Success will be responsible for the following across Microsourcing... Client Experience team in using the proper COC provision based on the incident/ case Prepares the NTE and decision memos...
quickly by delivering an unmatched end-to-end client experience. Company website: www.CEF.inc JOB DESCRIPTION: The Operations... Manager oversees and manages the daily operations of a team or department. This role ensures the effective and efficient...
PLEASE NOTE THAT THIS IS ONLY FOR POOLING PURPOSES. WE WILL CONTINUE TO PROCESS APPLICATIONS ONCE OUR BACOLOD-BASED... Occidental. However, please note that all team members are expected to report onsite based on business needs (client visits...
Job Description: PLEASE NOTE THAT THIS IS ONLY FOR POOLING PURPOSES. WE WILL CONTINUE TO PROCESS APPLICATIONS ONCE... OUR BACOLOD-BASED HIRING REQUIREMENTS HAVE BEEN CONFIRMED. *New hires are required to report onsite during the onboarding...
quickly by delivering an unmatched end-to-end client experience. Company website : www.CEF.inc JOB DESCRIPTION: The Team... Manager is responsible for managing a team of customer service representatives or agents. This role ensures that the team...
of an agent. You will also be working with the Client Experience Manager as well as the People Manager to identify growth... in making a comprehensive training plan for them. Relay consistent issues to the Service Delivery Manager in a timely...
of an agent. You will also be working with the Client Experience Manager as well as the People Manager to identify growth... in making a comprehensive training plan for them. Relay consistent issues to the Service Delivery Manager in a timely...
of an agent. You will also be working with the Client Experience Manager as well as the People Manager to identify growth... in making a comprehensive training plan for them. Relay consistent issues to the Service Delivery Manager in a timely...
of an agent. You will also be working with the Client Experience Manager as well as the People Manager to identify growth... in making a comprehensive training plan for them. Relay consistent issues to the Service Delivery Manager in a timely...
of escalation for issues outside the authority of an agent. You will also be working with the Client Experience Manager as well... directly with the Client Experience Manager. Requirements: WHAT WE'LL LIKE ABOUT YOU YOU ARE… Curious and authentic...
of escalation for issues outside the authority of an agent. You will also be working with the Client Experience Manager as well... directly with the Client Experience Manager. Requirements: WHAT WE'LL LIKE ABOUT YOU YOU ARE… Curious and authentic...
of escalation for issues outside the authority of an agent. You will also be working with the Client Experience Manager as well... directly with the Client Experience Manager. Requirements: WHAT WE'LL LIKE ABOUT YOU YOU ARE… Curious and authentic...
of escalation for issues outside the authority of an agent. You will also be working with the Client Experience Manager as well... directly with the Client Experience Manager. Requirements: WHAT WE'LL LIKE ABOUT YOU YOU ARE… Curious and authentic...
*New hires are required to report onsite during the onboarding and training period and may transition into a WFH setup... depending on business needs. However, please note that all team members are required to report onsite based on business needs...
based on business needs (client visits, company events, project-specific needs, etc.) Since 1998, we've been on a mission...Job Description: *New hires are required to report onsite during the onboarding and training period and may...