, Unified Service Desk, Project Service Automation KB Management, Voice of Customer Co-pilot / Azure OpenAI Studio Setup...
. Work with and manage security service desk L4 concerns. Initiate and shepherd swift remediation action to resolve issues...
. Duties and Responsibilities Operational Oversight Oversee the daily operations of the service desk and technical...
lead, partner, and pipeline data. Collaborate with the customer service team to optimize the HubSpot Service Desk...
processes, ensuring smooth transitions and clear expectation setting Manage Zoho Desk ticketing system, ensuring timely...
in: Inside Sales Support Lead generation assistance Sales pipeline management Deal desk coordination Field Sales Support...
(surveys, desk research, BI data, etc.) to answer key business questions and support stakeholder needs. Manage and refine...
and Change Controls raised via the Service Desk or project requirements in a timely and professional manner and in accordance...
and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring... department. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead...
, and ticketing systems (e.g., Zendesk, Jira Service Desk, Intercom). Bug Escalation: Replicate and document software bugs... customers succeed. Tools: Experience with help desk or ticketing software (e.g., Zendesk, Jira, Intercom) is required....
Rewards, Workforce Management, and HR Help Desk. Act as a liaison between the client and technical teams to ensure smooth...
, Workforce Management, and HR Help Desk, to guide project teams. Collaborate with clients to define project scope...
, Workforce Management, and HR Help Desk to guide project teams. Collaborate with clients to define project scope...
and enforcer, ensuring that front desk, reservations, and sales teams understand distribution strategies and follow SOPs. Works...
Rewards, Workforce Management, and HR Help Desk. Act as a liaison between the client and technical teams to ensure smooth...
, Workforce Management, and HR Help Desk, to guide project teams. Collaborate with clients to define project scope...
, Workforce Management, and HR Help Desk to guide project teams. Collaborate with clients to define project scope...
by understanding client needs and communicating desk ideas clearly Help maintain healthy, sustainable relationships with corporate...
. Generate insights based on tools including (but not limited to) customer interviews, desk research, discussions with Lean...
desk ticketing systems (e.g., Zendesk, ServiceNow) preferred. Exposure to mobile applications or mobile app development...