updated. Collaborate with Compliance to stay ahead of regulatory changes and embed them into operations. Partner with VIP and Customer..., duties may be assigned by the Line Manager in line with business exigencies and continuity. Requirements...
structure, performance, and scalability of the VIP Account Management function. Ensure each Account Manager effectively... of the business. The role has a strong focus on VIP player management, customer retention, and customer experience excellence...
Operations Manager with trading tasks such as managing limits, overrounds, and price adjustments. VIP: Work closely with the VIP... escalations from Customer Support, VIP, Fraud, AML, and Payments teams, ensuring prompt and accurate resolutions. Translations...
are covered in a timely manner and response to Customer Service / VIP teams remains at high level. Follow all department..., absence. If there is a lack of appropriate or relevant procedures/guidelines this should be raised with your line manager...