CX teams to implement and optimize local VOC programs. Provide training and upskilling on VOC methodologies, tools... management 3+ years managing VOC platforms and feedback programs at scale, preferably in a CoE or Group function Proven track...
VOC Programs Manager Job Equity Bank VOC Programs Manager Job Equity Bank Banking Jobs, Equity Bank Jobs. Role... purpose: Serve as the Center of Excellence (CoE) for Voice of Customer programs across the Group, ensuring consistent VOC...