analytical rigor, collaboration, and innovation. QUALIFICATIONS Proven success leading CRM, customer engagement..., including at least 3–5 years in a senior leadership position (Director, VP, or equivalent). 5+ years leading CRM or customer...
, and Customer Success to define and execute launch strategies for new products and features. Ensure launch excellence across content..., and customer-facing storytelling. You'll bring together strategy and execution, uniting internal stakeholders around a cohesive...
and look to add a Chief of Staff to the VP Rail Services. This role will play a pivotal role in supporting the VP in managing... in either Sacramento, CA or Lexington, NC. What your day-to-day will look like: Strategic Planning: Partner with the VP to develop...
administrator or director level. Demonstrated success in supporting sales growth, contract renewals, and customer satisfaction...Overview: Job Summary The Vice President, Customer Experience (CEVP) Responsible for developing support processes...
The Card Customer Experience Product team is seeking a highly effective, customer-focused, and proactive Product... delivering customer experiences for web and mobile, and will work across the lines of businesses to execute on an ever-evolving...
administrator or director level. Demonstrated success in supporting sales growth, contract renewals, and customer satisfaction...Overview Job Summary The Vice President, Customer Experience (CEVP) Responsible for developing support processes...
Job Category: Product Management Job Description: The Card Customer Experience Product team is seeking a highly... effective, customer-focused, and proactive Product Manager to help lead the rapidly growing product development and end-to-end...
management activities within the assigned customer base or region. Develop and lead a team of Business Directors/Managers... responsible for new customer pipeline opportunities and customer retention. Collaborate with the Network Optimization, Operations...
success, renewal and growth for all customers in the Strategic Tech, TMT, & SI Major Area Drives the alignment of customer... to develop and execute growth plans and strategies to drive License Agreements, expert services and customer success...
success, renewal and growth for all customers in the Strategic Tech, TMT, & SI Major Area Drives the alignment of customer... to develop and execute growth plans and strategies to drive License Agreements, expert services and customer success...
-growing organization. Job Summary As a Vice President, Business Manager in Customer Experience, Marketing, Benefits... diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer...
of delivering excellent customer service and economic growth and development for Entergy New Orleans (ENO). Responsibilities include... building and maintaining strategic relationships with key stakeholders, developing and implementing customer programs...
of delivering excellent customer service and economic growth and development for Entergy New Orleans (ENO). Responsibilities include... building and maintaining strategic relationships with key stakeholders, developing and implementing customer programs...
of our proactive Customer Success motion. You will be responsible for building the intelligent early warning and action systems... that uses leading indicators and pattern recognition to diagnose issues before they impact the customer. Reporting to the VP...
the VP of Customer Success in driving client satisfaction, retention, and growth across XR’s enterprise and recurring... of best-in-class client service. Collaborate with the VP of Customer Success to align team objectives with department goals...
As our Customer Success Lead, you’ll be responsible for guiding both the team and our customers toward meaningful outcomes. This role... centers on enabling Customer Success team members to excel through coaching, support, and clear direction while shaping...
the VP of Customer Success in driving client satisfaction, retention, and growth across XR’s enterprise and recurring... of best-in-class client service. Collaborate with the VP of Customer Success to align team objectives with department goals...
for someone looking to build and lead the Customer Success function, defining its strategy and translating that into actionable plans, the... strong, data-driven approach to customer success, with expertise in key metrics such as churn, retention, and Net Promoter Score...
these values in everything we do. About the Role: The Head of Customer Success is a key leadership role responsible... with Sales to ensure smooth handoffs, strong expectations setting, and long-term customer success. Identify, design, and launch...
these values in everything we do. About the Role: The Head of Customer Success is a key leadership role responsible... with Sales to ensure smooth handoffs, strong expectations setting, and long-term customer success. Identify, design, and launch...