, and continuous enhancement of vendor strategies that drive cost efficiency and improved customer service. Source, evaluate... Management & Governance Ensure adherence to service level agreements (SLAs) by auditing vendor performance and monitoring key...
, and continuous enhancement of vendor strategies that drive cost efficiency and improved customer service. Source, evaluate... Management & Governance Ensure adherence to service level agreements (SLAs) by auditing vendor performance and monitoring key...
gaming industry, operations management, customer service, or content safety. Strong data sensitivity and analytical skills...Responsibilities: Support daily operations with outsourced BPO vendors handling Customer Service (CS) and Content...
to join the team that is at the forefront of this mission. About the Role As the Workforce Management Lead within the Customer...., SQL, Power BI, Tableau). - Experience in vendor/partnership management would be preferred. - Background in BPO or call...
masterfully balance elite customer service, operational rigor, and the strategic demands of high-value partnerships. The ideal... experience in B2B account management, partner operations, or vendor management. A background in managing specialized or L2/3...
masterfully balance elite customer service, operational rigor, and the strategic demands of high-value partnerships. The ideal..., or vendor management. A background in managing specialized or L2/3 support teams. Formal training or certification...
where required, adhering to established processes Run end to end vendor onboarding and management People Management Responsible for overall... of providing excellent internal and external customer service Comfortable with implementation of technology and sustainability...
planning ecosystem for Customer Service, Partner Service, Rider Service, and Vendor Operations, ensuring stability, efficiency..., response times, and service-level outcomes, enabling scalable and resilient multi-country operations. Vendor Operations...
, and Turkey, This role owns the full planning ecosystem for Customer Service, Partner Service, Rider Service, and Vendor... management, and performance analytics. Your work directly shapes Service Levels (SL), cost-per-contact, cost-to-onboard, BPO ramp...
Management, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management...Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Administration Management Level...
digital features, services, and customer experience Coordinate change management initiatives related to the product... digital features, services and customer experience. Coordinate and communicate the change management initiative related to the...
point of contact for the customer and third party vendor To manage the change request for the customer. To do basic risk...JOB DESCRIPTION - INCIDENT MANAGEMENT SPECIALIST L1 Key Responsibilities: To provide a professional first technical...
and driving high customer service standards are key as this role works in close collaboration with commercial partners... commitments. Job Purpose The project management role is responsible for managing all aspects of project activities from costing...
Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment...Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Administration Management...
fields including manufacturing, research and development, technical services, sales and marketing, customer service – and the...Job Description: Huntsman Corporation is looking for a dynamic individual as a Legal Contract Management System...
a next-generation Customer Centre in partnership with Distribution to deliver seamless end-to-end service, driving high CSAT... contract management, renewals, tracking & reporting of service level agreement. Oversee the complete third-party management...
, and handle ad-hoc requests that go your way. Ensure timely incident management and risk escalation. Support customer equipment... handling and service delivery. Manage vendor contracts and contribute to infrastructure upgrades. About you: Strong knowledge...
, lessons learnt, best practice) Ensures a proper handover of the project to the Customer Service department Finance Management... through to the closure of the project. Essential Duties And Responsibilities Customer Management: Point of contact for Project...
experience in customer-facing customer success, account management, or strategic consulting organisations within Martech or SaaS... thinker with excellent project management skills Customer-oriented and able to establish a robust relationship with the...
a comfortable and professional environment. Assist in vendor coordination, procurement, repair and service requests, and report...The Customer Support and Client Coordinator plays a key role in ensuring an exceptional client experience from first...