, Five9, Twilio, or similar. Proficiency with WFM tools (e.g., NICE, Verint, Aceyus). Strong knowledge of CRM platforms... like Salesforce or Microsoft Dynamics. Hands-on experience with call recording solutions like Verint or NICE Systems. Knowledge...
in dynamic, fast-paced environment Expertise in WFM software (e.g., Verint, NICE, Aspect, or similar) and telephony systems (e.g...
to have experience integrating with WFM systems like Verint. Technical Skills o Strong programming skills using Java, Spring Boot...
to have experience integrating with WFM systems like Verint. Technical Skills o Strong programming skills using Java, Spring Boot...
to have experience integrating with WFM systems like Verint. Technical Skills o Strong programming skills using Java, Spring Boot...
to have experience integrating with WFM systems like Verint. Technical Skills o Strong programming skills using Java, Spring Boot...
to have experience integrating with WFM systems like Verint. Technical Skills o Strong programming skills using Java, Spring Boot...
to have experience integrating with WFM systems like Verint. Technical Skills o Strong programming skills using Java, Spring Boot...
to have experience integrating with WFM systems like Verint. Technical Skills o Strong programming skills using Java, Spring Boot...
to have experience integrating with WFM systems like Verint. Technical Skills o Strong programming skills using Java, Spring Boot...
to have experience integrating with WFM systems like Verint. Technical Skills o Strong programming skills using Java, Spring Boot...
to have experience integrating with WFM systems like Verint. Technical Skills o Strong programming skills using Java, Spring Boot...
systems like Verint. Technical Skills o Strong programming skills using Java, Spring Boot o Experience with SQL and NoSQL...
In your role on the WFM Scheduling and Forecasting team you will be responsible to take ownership of maintaining the Verint... related improvement opportunities and drive relevant initiatives. Monitor email boxes, make updates in Verint schedules...
In your role on the WFM Scheduling and Forecasting team you will be responsible to take ownership of maintaining the Verint... related improvement opportunities and drive relevant initiatives. Monitor email boxes, make updates in Verint schedules...
required Understanding of diverse queues (both channel and queue size), WFO Tools (Aspect, Nice, Verint) and Telephony platforms (Nice...
Verint system a plus. Required Licenses: Registered Nurse Lic- Florida, Registered Nurse License-NYS Preferred...