with online and offline media to generate customer demand for our clients' products. We also utilize an in-house contact center... Pre-Sales Agent to join our team. This role is crucial for our growth, acting as the first point of contact to engage...
with online and offline media to generate customer demand for our clients' products. We also utilize an in-house contact center... Pre-Sales Agent to join our team. This role is crucial for our growth, acting as the first point of contact to engage...
with online and offline media to generate customer demand for our clients' products. We also utilize an in-house contact center... Pre-Sales Agent to join our team. This role is crucial for our growth, acting as the first point of contact to engage...
with online and offline media to generate customer demand for our clients' products. We also utilize an in-house contact center... Pre-Sales Agent to join our team. This role is crucial for our growth, acting as the first point of contact to engage...
with online and offline media to generate customer demand for our clients' products. We also utilize an in-house contact center... Pre-Sales Agent to join our team. This role is crucial for our growth, acting as the first point of contact to engage...
with online and offline media to generate customer demand for our clients' products. We also utilize an in-house contact center... Pre-Sales Agent to join our team. This role is crucial for our growth, acting as the first point of contact to engage...
with online and offline media to generate customer demand for our clients' products. We also utilize an in-house contact center... Pre-Sales Agent to join our team. This role is crucial for our growth, acting as the first point of contact to engage...
in the Bank’s call center. The Customer Service Specialist II is often the primary interaction a customer may have with the... a monthly departmental meeting. Adheres to agent metric standards for calls handled, adherence to schedule, call quality...
to quickly answer on-call questions Promote active Agent engagement and advancement by diagnosing, troubleshooting..., and resolving Agent issues via both on-call and off-call communications Actively contribute to Agent retention by utilizing current...
and other key performance metrics. Identify customer's need and clarify information for Call Center Agents. Seize the opportunity... in a professional and caring manner. Keep records of all conversations in our call center database in a comprehensive manner. Meet...
Job Category: Call Center and Reservations Job Description: WE ARE CAESARS At Caesars Entertainment, our Mission..., preferably in a Travel Agent, hospitality, hotel or Leisure sales area Sales experience or demonstrated ability to convert calls...
, Contact Center AI specialization). Experience with Speech-to-Text, Text-to-Speech, and Agent Assist. Knowledge of telecom... of experience designing conversational interfaces or virtual agents, preferably in the telecom domain. Bachelor's degree...
Cloud Developer, Contact Center AI specialization). Experience with Speech-to-Text, Text-to-Speech, and Agent Assist..., 3+ years of experience designing conversational interfaces or virtual agents, preferably in the telecom domain...
in training required, preferably in a call center environment; or equivalent combination of education and experience... of Responsibilities: This position is responsible for managing Learning Specialists/Flex Learning Specialists and coordinating agent...
in training required, preferably in a call center environment; or equivalent combination of education and experience... of Responsibilities: This position is responsible for managing Learning Specialists/Flex Learning Specialists and coordinating agent...
partners, Advanced Concepts, and Lockheed Martin Artificial Intelligence Center (LAIC) to define vision, priorities... to presentations, white papers, activity reports, meeting notes, call plans and trade show support. Basic Qualifications...
in attendance, new agent participation, and NPS scores for agents. Leverage company initiatives, call center data, client planning..., Customer Service, and TSM objectives. Analyze company initiatives, call center data, and client planning sessions to design...
be required) Information exchange with client and all their vendors in a virtual call center environment Thrive as a team player in a fast... time and/or a higher than forecasted increase in call volume and excessive general use of Aux, ACW and/or agent population...
The Manager of AI Transformation will lead the strategic deployment of AI technologies across call center operations... & Execution Develop and execute a roadmap for AI transformation in call center environments, aligned with enterprise goals...
The Manager of AI Transformation will lead the strategic deployment of AI technologies across call center operations... & Execution Develop and execute a roadmap for AI transformation in call center environments, aligned with enterprise goals...