, and Emerging Businesses Lead Chewy's Voice of the Customer (VOC) program, ensuring customer insights and feedback... and lead a team that sets the vision and end-to-end Customer Care strategy, eliminating defects across the journey...
communications, social media, influencer strategy, and voice-of-customer (VoC) into one unified, strategic function... with new content formats and creator partnerships to enhance external engagement. Voice of Customer (VoC) & Insights Design...
Driving real, measurable AI adoption across engineering teams by leading Voice-of-the-Customer programs and change-management.... To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We value high...