(WFM) Team. If you are passionate about optimizing call center operations and ensuring top-notch service levels, we invite... you to apply. Job Summary: As a Call Center MIS Senior Analyst within our WFM Team, you will play a critical role in ensuring the efficient...
staff to engage stakeholders effectively and develop strong partnerships WFM Process: Responsibilities Good Knowledge... the task satisfactorily Run Operation floor to maintain Key WFM KPIs i.e. Shrinkage, Schedule adherence etc. Prepare...
(MIS) and Workforce Management (WFM) to join our team. The successful candidate will be responsible for managing... and overseeing the design, development, implementation, and maintenance of MIS and WFM processes within our organization. The Process...