various tasks. Mentor/Train other HRIS analyst team members In this role you will act as the Lead on key point of contact... for all stakeholders on UKG WFM configuration, issues, exports, reporting & implementations Manage any tier 3 UKG requests with urgency...
and manage a team of WFM Analysts, Planners, and Schedulers, ensuring performance and compliance with WFM procedures.../Schedulers/Leads/RTA analysts/MIS Responsible for the team's defined objectives as provided by internal leadership Act as the WFM...
Workforce Management Team Lead (Forecasting & Planning) - Davao Awesome CX by Transcom is looking for talented... individuals like you to join our awesome team! Be a Workforce Management Team Lead for our Awesome CX by Transcom Davao site...
Primary Details Time Type: Full time Worker Type: Employee Lead and deliver projects that drive process excellence... of performance, in coordination with the Operations and Support teams (ie QA, WFM, Risk, etc) Translate business strategy...
adjustments to meet changing requireme ntsAttend business reviews with the cli entHandle a team of team lead ers... metrics Highly motivated individual with skills to develop and coach team members to achieve performance expectations Ability...
incidents. Team Leadership: Lead, mentor, and develop a team of Team Leaders and L1 Helpdesk Associates. Conduct performance... with WFM. Client & Stakeholder Management: Act as primary point of contact for clients on operational matters. Participate...
with global teams. Role Overview Reporting to the Director of Solution Architecture, and as a key member of the Pre-Sales team... (CX) technologies. What You'll Be Doing Lead Technical Strategy Partner with Account Executives to craft pursuit...
: Expert knowledge of WFM processes and best practices Ability to lead others to solve complex problems, using sophisticated...Position Summary: As an WFM Business Partner-Senior you align workforce management strategies with overall business...
Lead, coach, and develop Senior Team Managers, ensuring they have the competencies, tools, and support to manage Team... Team Managers (STMs) and their teams, ensuring the successful execution of high-risk workflows including Fraud Review...
with global teams. Role Overview Reporting to the Director of Solution Architecture, and as a key member of the Pre-Sales team... (CX) technologies. What you'll be doing: \n Lead Technical Strategy Partner with Account Executives to craft pursuit...
UKG Dimensions/UKG Pro WFM Experience Is a Must. We are seeking a Business Analyst with experience of time tracking... working with UKG Dimensions, UKG Pro WFM or other similar time and attendance applications involving complex time...
), and continuous improvement of operational processes. The Operations Manager will lead, mentor, and develop a team of Team Leaders... are met or exceeded. Lead, mentor, and coach Team Leaders and other direct reports, fostering their professional growth and leadership...
oversight of WFM tasks and strategies to include: Forecasting and capacity planning, Scheduling, Real-time monitoring.... Interface with leaders to understand the fast changing business needs and make updates where necessary Lead projects...
The Payroll Project Manager (Fixed term- two years) will lead a cluster of country projects to support the payroll... risk management processes Prepare training plans for Payroll WFM system security role audits Coordinate gathering...
improvement of operational processes. The Operations Manager will lead, mentor, and develop a team of Team Leaders and frontline... for individuals and teams to ensure targets are met or exceeded. 2. Team Management & Development: Lead, mentor, and coach Team...
networks, re-route volume as applicable per the thresholds Lead daily 15 minute huddles with all vendorsto review the day... audit: randomly perform audits Network Strategy: Design and execute the placement strategy for 3,000+ team members...
incidents. Team Leadership: Lead, mentor, and develop a team of Team Leaders and L1 Helpdesk Associates. Conduct performance... with WFM. Client & Stakeholder Management: Act as primary point of contact for clients on operational matters. Participate...
Customer Service organization by leading a team of training specialists at our Center of Excellence (COE) in Makati... to the US-based Manager, Learning & Development, and operates on-site at the COE. Key Responsibilities Lead, coach...
The Payroll Project Manager (Fixed term- two years) will lead a cluster of country projects to support the payroll... risk management processes Prepare training plans for Payroll WFM system security role audits Coordinate gathering...
CRM, WFM, and telephony systemsis accurate, secure, and readily available. The MIS Manager is key to ensuring that every... Development: Lead the design and development of automated, executive-level dashboards and regular operational reports (e.g., using...