. Drive comprehensive workforce composition and analytics, conducting FTE ratio reviews, cost benchmarking, job family... segmentation, and market-specific trend analysis; use advanced analytics to evaluate workforce shape, capacity, and cost profiles...
The Opportunity The Senior Director/ Vice President - Insurance Operations will lead large-med scale insurance BPO... objectives and client goals. Drive operational transformation through process re-engineering, automation, analytics, and digital...
. Find opportunities for process optimisation and lead continuous improvement initiatives. Team Leadership Manage and mentor a team... scripts and tools. Data Analytics: Ability to interpret data, build dashboards, and use tools like Power BI or Tableau...
and direction Lead, coach, and develop the HR Team, ensuring high performance, accountability, and professional growth Champion... and workforce needs Manage the operating budget for Human Resources and Office Administration, including general office upkeep...
with regulations and delivering on strategic people-related activities such as workforce planning, talent management, and change... People team. Responsibilities: Develop and lead the business unit people strategy which will contribute to and help drive...
, including familiarity with banking products. Coursework or demonstrated interest in finance or business analytics... to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity...
understanding and communication across teams. Apply your robust background in risk and control to lead the development... Management, Disaster Recovery and Third-Party Risk Management. High proficiency in MS Office Products and data analytics tools...
and managing customer & digital marketing, customer experience, corporate communications & branding, advanced analytics, customer... & analytics to optimize performance of sales and customer supporting initiatives Development of marketing as a commercial...
We are looking for a hands-on Director of Enterprise Applications to lead and execute our enterprise technology initiatives. This is a player... to drive technology initiatives and improve business processes. Lead enterprise system projects from planning through...
Operations Lead day-to-day operations of voice-based collections teams, including outbound calling, inbound support, payment... queue strategies, call allocation, and productivity levels; partner with Workforce Management to monitor dialer performance...
. Job Description As the Digital Innovation Center of Excellence (CoE) Manager for Global Business Services (GBS), You will lead the execution... transformation journey of our organization's GBS function. Responsibilities Team Management: Lead and inspire a diverse team...
Role Overview We are looking for a highly experienced Senior Business Analyst to lead and support change management... of ING's global management accounting system. Key Responsibilities: Global Change Management: Act as functional lead on EPM...
most cost-effective way to manage their workforce and engage their employees. Role Overview As the Digital Marketing & Business... reviews and data-driven recommendations Use analytics and reporting tools to evaluate campaign effectiveness and optimize...
and inclusive workplace culture, leading training and professional development initiatives, and supporting workforce planning... BPO industry. Lead and manage annual performance appraisal cycles, ensuring consistency and clear communication...
. We are seeking an experienced Principal Data Warehouse Architect to join our Analytics and Insights team. Reporting to a Director..., the person in this role will lead high-impact Data Science and Engineering initiatives, focusing on the design...
Role reports to the Agency Information Management & Reporting Lead (who reports to Agency MIS & Analytics Head..., under Distribution Operations & Analytics Department) and has the following key accountabilities: Accurate and timely release of Agency...
of organizational behavior, workforce planning, metrics, and analytics. How We Partner To Protect You: TaskUs will neither solicit money... the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty...
the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty... in the application of instructional design strategies and methodologies, particularly in the areas of learning analytics...
Resources, Data Analytics, or related field. At least 5 years' experience in HR, people analytics, or workforce reporting... reporting, streamlined processes, and actionable insights across core people programs. Play a key role in elevating workforce...
a platform; you are providing business owners and HR leaders with the most cost-effective way to manage their workforce... recommendations Use analytics and reporting tools to evaluate campaign effectiveness and optimize partner results HMO & Payroll...