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Keywords: Workforce Management Contact Routing Lead, Location: USA

Page: 2

Lead Process Utilities Engineer - Central Region

of technical knowledge, creativity and execution. Job Description We’re seeking a highly skilled and motivated Lead Process... solutions in the life sciences industry. As a Lead Engineer, you’ll oversee project budgets, coordinate with internal...

Company: CRB
Location: Kansas City, MO
Posted Date: 02 Jan 2026

Specimen Processing Team Lead

to day operations of the Accessioning department · Help lead the team in their daily processes and procedures · Assist... with preparation of laboratory specimens for analysis and testing · Oversee routing of specimens to their respective prep areas...

Company: Labcorp
Location: Tupelo, MS
Posted Date: 01 Jan 2026

Lead Product Manager - Payment Platform

, identifying and prioritizing initiatives across network tokenization, smart retry logic, 3DS2 optimization, and payment routing... and drive measurable improvements in approval rates Lead cross-functional initiatives spanning engineering, data science, risk...

Company: PayPal
Location: San Jose, CA
Posted Date: 24 Dec 2025

CCaaS Lead Engineer

We are seeking a CCaaS Lead Engineer to join our growing Contact Center and Telephony team and lead the deployment... experience with Workforce Management (WFM), Customer Relationship Management (CRM) systems, call recording solutions, dialers...

Location: Baltimore, MD
Posted Date: 14 Dec 2025
Salary: $120000 - 135000 per year

Sr. / Lead Solutions Consultant

media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling... and social media management Expertise in cloud contact center ecosystems (Genesys, Amazon Connect, NICE, Five9) and/or cloud...

Company: Sprinklr
Location: Massachusetts
Posted Date: 12 Dec 2025

Lead Telecommunications Engineer - Fiber Optic and Microwave (Hybrid)

-functional collaboration Lead change Communicate strategic vision Create an engaged workforce Focus on the customer..., engineering, and execution of projects that provide communication infrastructure and services to the company. Team Lead...

Company: Eversource
Location: Westwood, MA
Posted Date: 29 Oct 2025

NICE Architect/Lead opportunity in Fort Mill, SC

, Campaigns, and Workforce Management. o Nexidia Speech Analytics - Implementation and optimization. o Workforce Management (WFM... & Development o Architect, design, and maintain NICE InContact solutions including IVR, ACD, Campaigns, Teams, and Routing...

Company: Capgemini
Location: Atlanta, GA
Posted Date: 04 Dec 2025
Salary: $61087 - 104364 per year

Director, Revenue Operations

, lead routing, and attribution. Drive cross-functional alignment across the entire revenue lifecycle to support customer.... Exceptional communication, stakeholder management, and change management skills. Demonstrated ability to lead, mentor...

Company: Constant Contact
Location: Waltham, MA
Posted Date: 24 Dec 2025
Salary: $132000 - 165000 per year

Marketing Operations Specialist

integrations, preferably with Salesforce, including lead lifecycle management. Demonstrated experience with email marketing... automation ecosystem. This role drives operational excellence in email marketing, lead flow, data integrity, and campaign...

Company: Danaher
Location: Coralville, IA
Posted Date: 25 Jan 2026
Salary: $85000 - 100000 per year

Linux L3 Systems Engineer - Infrastructure Security, AVP

, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic... a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment...

Company: Citigroup
Location: New Castle, DE
Posted Date: 25 Jan 2026
Salary: $96400 - 144600 per year

AI Process Innovation Manager

, upgrades, and Tier 2 incident management—ensuring scalable, sustainable improvements across the contact center environment... support, workforce management, quality assurance, and performance tracking—and how technology enables and optimizes these...

Company: CVS Health
Location: Rhode Island
Posted Date: 25 Jan 2026
Salary: $54300 - 145860 per year

Content Licensing Coordinator

, the Lead Content Licensing Strategist, and cross-functional partners, this role ensures smooth execution of acquisition... activities, metadata management, partner onboarding, asset coordination, and product-specific content workflows...

Location: Solon, OH
Posted Date: 24 Jan 2026

Senior Analyst, L&D Business Operations

routing for approvals, PO creation, receipt/confirmation against POs, and invoice processing. Ensure timely payments... management and financial planning: Own forecasting for team spend; maintain rolling forecasts Analyze actuals vs. plan...

Company: Kraft Heinz
Location: Chicago, IL
Posted Date: 24 Jan 2026
Salary: $89800 - 112200 per year

Senior Analyst, L&D Business Operations

routing for approvals, PO creation, receipt/confirmation against POs, and invoice processing. Ensure timely payments... management and financial planning: Own forecasting for team spend; maintain rolling forecasts Analyze actuals vs. plan...

Company: Kraft Heinz
Location: Chicago, IL
Posted Date: 24 Jan 2026
Salary: $89800 - 112200 per year

Network Specialist

Design Configuration Management Advanced Technical SupportService Activation This position has the ability to work... network infrastructure. Makes use of quality improvement techniques, and participates in process improvement and management...

Company: BendBroadband
Location: USA
Posted Date: 23 Jan 2026
Salary: $61300 - 99600 per year

Network Specialist I

Design Configuration Management Advanced Technical SupportService Activation This position has the ability to work... network infrastructure. Makes use of quality improvement techniques, and participates in process improvement and management...

Company: BendBroadband
Location: USA
Posted Date: 23 Jan 2026
Salary: $70500 - 114500 per year

Sales Support Specialist

and deliver exceptional service. You Will: Serve as a primary point of contact for routine customer inquiries, providing... records, consistent usage, and reliable reporting. Support the intake and routing of new catalog opportunities from the...

Posted Date: 21 Jan 2026

Cargo Van Delivery Driver $22.75/hr - $34.13/hr OT | Full Benefits + PTO + Overtime

causes. Diversity and Inclusion: Our strength lies in our diverse workforce. We embrace diversity in all its forms... Logistics LLC Today! Contact Us Today 913-404-6687 ** Paragon Logistics LLC is the employer for the advertised...

Location: Liberty, MO
Posted Date: 18 Jan 2026
Salary: $22.75 per hour

Software Engineering LMTS

Responsibilities: Platform Management and Vendor Relations: Serve as the primary technical point of contact for the SIEM platform... heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re...

Company: Salesforce
Location: San Francisco, CA
Posted Date: 18 Jan 2026

Production Planner

production capacity Secure the on-time delivery of production Monitor delivery times and stock levels Lead the weekly CFM... meeting incl. documentation Control unprocessed material bookings (COGI) Lead and develop Planning employees Maintain...

Company: Heraeus
Posted Date: 18 Jan 2026