Lead HR Connect, ensuring seamless delivery of core HR processes such as employee data management and HR compliance... case routing. Lead the integration of AI capabilities into compensation, HR operations, and job architecture, ensuring...
, and workforce planning. Shift HR Connect away from contact-center–dependent service models, driving adoption of AI-enabled self...-service, workflow automation, and intelligent case routing. Lead the integration of AI capabilities into compensation, HR...
of Customer Experience to lead both of our dynamic Customer Care and Technical Accounts teams based out of Dallas, Texas... incumbent will not only build out and lead the day-to-day function of the department, but will also anticipate and plan...
flows. Optimize lead management processes and enforce funnel tracking standards. Build scalable processes, playbooks, QA..., marketing budget management and cross-functional program management. As the operational bridge between marketing and the broader...
layout and pipe routing space planning Capacity planning and expansion strategy Vendor package management Risk assessments... in delivering high-impact solutions for life sciences facilities. This position may be filled at either the Lead or Senior level...
and have plenty of opportunity to lead and guide change. You'll be seen as a valued resource as you collaborate with administration..., management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access...
platform or similar contact center technologies Proficiency in creating conversation flows and dialogue management... growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement...
Florida Department of Environmental Protection (DEP) is the state's lead agency for environmental management and stewardship... with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter...
Florida Department of Environmental Protection (DEP) is the state’s lead agency for environmental management and stewardship... with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter...
. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.... You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members...
. CI/CD and Deployment Management: Build, deploy, and support solutions using CI/CD pipelines using GitLab. Integration... Patterns and Architecture: Implement integration patterns: request-reply, publish/subscribe, routing, and transformations...
to partner needs. CI/CD and Deployment Management: Build, deploy, and support solutions using CI/CD pipelines using GitLab.... Integration Patterns and Architecture: Implement integration patterns: request-reply, publish/subscribe, routing...
workflows. This role combines deep technical execution with strategic communication-you'll code, prototype, and lead..., and compliance workflows. Build LLM-powered pipelines with advanced RAG, tool routing, and orchestration graphs. Develop Python...
- including Quality Management, Workforce Management, Relationship Management and the COR team. Manage the triage, prioritization.... Oversee the daily review, reassignment, and workflow management of ImageRight tasks, ensuring accurate routing and timely...
, performance, and operational excellence. Lead the technical direction for network features and automation opportunities. Define... future network needs into software tooling requirements. Preferred Skills: Extensive experience in global routing...
applications, hardware, operating systems, and online services essential to UMG’s workforce. Knowledge Management & Continuous... and entertain fans around the world. How you’ll LEAD: As a Tech Support Analyst on UMG’s Global Service Desk, you will be the...
. ͏ Required Qualifications Workforce Management within contact centers (multi-skill, omnichannel preferred). Hands-on experience with Genesys... queues, season spikes) and capacity planning. Governance & Stakeholder Management Lead WFM cadences: capacity reviews...
Looking For: A data-driven, systems-savvy Marketing Operations Manager to own our automation, reporting, and lead management. You’ll...: Build and refine lead scoring, routing, and nurture workflows that boost conversion from prospect to pipeline. Power...
with an understanding of optical products, routing/switching products and customer applications. In addition, the candidate should possess.... Play a lead role in producing written proposals, network engineering designs/documentation as well as quoting solutions...
to reduce MTTR, eliminate technical debt, and improve service stability. Lead end-to-end service management (incident, problem... to lead the strategy, delivery, and operational excellence of the company's global connectivity and collaboration ecosystem...