Multitasker that thrives in a fast moving and ever-changing environment Experience with ticketing systems such as Zendesk...
, as well as productivity enhancements Identify and link Zendesk tickets that show a pattern of behaviour/user friction, curate...
, and documentation tools. Experience using tools like Salesforce, Salesloft, Google Sheets, Zendesk, and Slack. Why join us Demand...
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the... and deepen Zendesk's impact by aligning to our customers' goals. What You'll Be Doing Drive top-line revenue growth by acquiring...
tools such as Tableau, Zendesk Analytics, Talkdesk Explore, and similar tools Familiarity with CX technology platforms... and understanding of customer journey analytics such as Zendesk, Talkdesk, and similar tools. Expertise in CX Operations...
and concisely. Experience with documentation tools and content management systems (e.g., Confluence, SharePoint, Zendesk Guide...
of experience leading a team Has experience with helpdesk tools, preferably Zendesk Proficiency with Google Workspace and Mac OS...
service skills Passion for service excellence Experience with Zendesk is a plus but not required. Circles is committed...
and concisely. Experience with documentation tools and content management systems (e.g., Confluence, SharePoint, Zendesk Guide...
Shopify is essential; familiarity with tools like Gorgias, Klaviyo, or Zendesk is a plus. Knowledge or passion for hair...
: you challenge status quo and strive to improve response times and employee experience. Experience using JIRA, Zendesk, Intercom...
Fundamentals (AZ-900) or higher preferred. Experience with Zendesk or comparable ticketing systems and understanding of SLA...
working with support tools such as Zendesk, Freshdesk, Intercom, or similar platforms. Ability to multitask and manage time...
platforms (e.g., Salesforce, Zendesk, Jira). Patient and empathetic demeanor in high-pressure situations. Follows structured...
for non-premium members. Perform other duties as needed Have-Have: Mastery of the English language Experience with Zendesk...
using case management or CRM tools (e.g., Salesforce, Zendesk, proprietary platforms) 2+ years of experience in case...
. Comfortable using support ticketing platforms (e.g., Salesforce, Zendesk, Jira). Patient and empathetic demeanor in high-pressure...
(e.g., HubSpot, Zendesk, or similar). Excellent written and verbal communication skills. Ability to multitask...
understanding of content moderation and community management. Intermediate knowledge of CRM systems (e.g., Zendesk, Salesforce...
understanding of content moderation and community management. Intermediate knowledge of CRM systems (e.g., Zendesk, Salesforce...