) team, to lead the configuration, optimization, and governance of our global Zendesk environment. Supporting a highly... automation, playing a key part in configuring, optimizing, and future-proofing Zendesk. You will implement platform enhancements...
Job Description Threat Prevention Engineering, a core pillar of the Cyber Defence Fusion Center at Zendesk.... Develop solutions that enable proactive defense of the Zendesk business using Go, Python, Java, and other coding languages...
Job Description Senior Software Engineer, Email Infrastructure Zendesk's first and still most heavily used product... is Zendesk Support. There are many channels offered when using Zendesk Support, and Email is by far the largest channel...
Job Description Location: US, San Francisco, Bay Area, Austin, Madison At Zendesk, we create software that powers... manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic...
Job Description About this role As a Public Relations Manager at Zendesk, you will be at the forefront.... You will work closely with cross-functional teams and senior leadership to articulate Zendesk's vision and impact, ensuring...
Job Description About the Role Zendesk is seeking a dynamic and experienced Senior Executive Assistant to support... in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software...
in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software... with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way...
Job Description The Zendesk Agent Experience team is hiring a well-rounded full-stack Senior Staff Software Engineer... must be based in San Francisco, CA; Madison, WI; or Austin, TX. As a key part of Zendesk’s flagship Support product, our team...
Job Description Who we're looking for: Zendesk Legal is looking for an experienced Senior Counsel to join its... growing world-class legal team to facilitate growth and mitigate risk at Zendesk through support of the corporate function...
applications i.e. Zendesk, Salesforce, Google Apps, etc., and the ability to conduct basic analytics using BI tools like Looker...
to respond to most types of inquiries about that product using our Zendesk macros with team guidance. Learn more about Nova... and empathetic when helping consumers who are frustrated or confused You're skilled with consumer support systems (e.g., Zendesk...
like Zendesk, Stripe, Retool, Slack, and Linear. With strong customer traction and backing from top-tier investors, they're scaling...
and business intelligence tools such as Zendesk, Playvox, Linear, and/or Looker Strong analytical and problem solving skills... and AI chatbots for self service, informing content, flows, and automations Knowledge of Zendesk operational abilities including...
Query, SQL, Google Sheets/Excel, Deel, and/or Hubstaff experience ZenDesk experience AI/LLM usage and training...
processes Experience managing accounts using Salesforce and Zendesk is preferred, but not required...
with Airbyte or similar data movement platforms. Ability to build dashboards in data observability tools (e.g., Metabase, Zendesk...
issues Respond to customer inquiries, primarily via Zendesk email or online chat and occasionally over phone calls...
driving successful customer implementations. Familiarity with Intercom, Zendesk, or similar customer messaging / customer...
but not a must - Knowledge of Zendesk a plus but not a must - Comfortable handling a high volume of work on a daily basis - Diligent work ethic...
-on experience in Zendesk and Salesforce Service Cloud, demonstrating effective customer relationship management. Exceptional active...