. Experience utilizing a ticketing system (i.e. ZenDesk). Strong grasp of employment laws and regulations. Understanding of data...
is a plus! Strong organizational and communication skills Proficiency in tools like Google Workspace, Slack, and Zendesk Applicants must reside in TX...
tickets on the RPM Ticketing system (Zendesk) and maintain RPM SLA. This includes response times, CSAT score, and low request...
software (e.g., Zendesk, Freshdesk, Salesforce) Ability to multitask, prioritize, and manage time effectively High school...
software (e.g., Zendesk, Salesforce) Patience and a positive attitude, especially in high-pressure situations Ability...
above $50.00 Zendesk ticket response Within 48 hours Sales reconciliations Day 3 of EOM week Monthly Turnover reporting By 7th...
and issues in the help desk ticketing system (e.g., JIRA, ServiceNow, Zendesk) Stays up to date on new features and product..., and customer relationship management tools (JIRA, ServiceNow, Zendesk) Proficient troubleshooting skills with a solid...
solution Experience with a documentation portal and/or ticketing environment such as Readme or Zendesk #mid-senior #full...
above $50.00 Zendesk ticket response Within 48 hours Sales reconciliations Day 3 of EOM week Monthly Turnover reporting By 7th...
, prioritize, and track all inquiries and issues in the help desk ticketing system (e.g., JIRA, ServiceNow, Zendesk) Ensure..., and customer relationship management tools (JIRA, ServiceNow, Zendesk) Basic troubleshooting skills with a solid understanding...
. Must be great with computers - you think typing is easier than writing cursive Zendesk experience - not necessary, but a huge...
. Strong analytical skills and the ability to make data-driven decisions, including proficiency in analysis tools such as Zendesk Explorer... and Tableau. Deep knowledge of customer service metrics and support tools, such as Zendesk, Salesforce, CRM, and Metabase...
and troubleshooting skills Strong communication and multi-tasking skills Experience with Zendesk preferred Enough from us though...
and software skills (Google Suite, Slack, Zendesk, etc.) Hourly Rate: $24.04 - $25.00 Details: This position is for full...
. Responsibilities: Troubleshoot and solve tickets using Zendesk: Prioritize tickets based on severity and customer impact. Daily...
or others Experience working with ticketing systems (Jira, Zendesk, ServiceNow, etc.) Solid understanding of REST APIs, logs, and system...
. Responsibilities: Troubleshoot and solve tickets using Zendesk: Prioritize tickets based on severity and customer impact. Daily...
above $50.00 Zendesk ticket response Within 48 hours Sales reconciliations Day 3 of EOM week Monthly Turnover reporting By 7th...