honouree. For more information about Solenis, please visit The Technical Customer Service Admin plays a crucial role... in supporting back-office activities for the Technical Customer Service team. You'll be responsible for managing service requests...
the required technical specifications of the information system that meet the customer configuration needs. Coordinates... the requirements of users Initiating the first contact with the client after the service is contracted Sending...
for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces... provides advanced technical support, administration, and optimisation of Microsoft OneDrive for Business within enterprise...
with technical and non-technical stakeholders Customer- and user-experience-focused mindset Ability to manage and prioritise... for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces...
Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the... and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues...
Chain, Sales, or Customer Service. Documenting and categorizing incidents in the ticketing system Performing minor changes... between technical teams and end users to clarify problems. Ensure that problems are resolved within the agreed Service Level Agreements...
. What you will do Works under immediate supervision of Governance Service Delivery Lead/Head of Pillar and may have Management Trainees... of tasks); * Coordinates team members in order to meet customer expectations, provides feedback for evaluation,1 to 1s, sets...
. What you will do Works under immediate supervision of Governance Service Delivery Lead/Head of Pillar and may have Management Trainees...); Coordinates team members in order to meet customer expectations, provides feedback for evaluation, 1 to 1s, sets the objectives...