"Key Responsibilities Team Leadership & Management Supervise, mentor, and guide the L1 helpdesk team to ensure high performance and service quality. Manage team scheduling, attendance, task allocation, and workload distribution. Conduct...
"Key Responsibilities Team Leadership & Management Supervise, mentor, and guide the L1 helpdesk team to ensure high performance and service quality. Manage team scheduling, attendance, task allocation, and workload distribution. Conduct...