improvements to the Front Office Manager. 研究和评估前台的运作和工作程序，并有责任向前厅部经理提出合理化建议。 6. To assign duties and responsibilities... Manager on any guest complaints or problems. 协助前厅经理处理宾客的建议及投诉。 10. To handle guest complaints, in accordance with the hotel...
· Minimum 6 years Front Desk experience with at least 2 years of Front Desk Supervisory experience....