to delivering outstanding customer service and technical expertise to help businesses succeed. As a 1st Line Helpdesk Engineer... providing 24-hour support Required Skills & Experience Previous experience in a 1st Line Support or Helpdesk role...
a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations... from the 1st Line Helpdesk team. This role involves offering support via phone, email, and a ticket management system...