Service Provider company to fill the role of a 1st Line Technical Support Engineer. You will support a diverse client base..., Microsoft Active Directory, Group Policy, DHCP, DNS, Bitdefender & Veeam. DUTIES: Provide 1st Line support via email, phone...
1st to 2nd Line IT Support Engineer Join a UK-based remote IT support team with a focus on both tech and service... and security administration. The Role: 1st to 2nd Line IT Support Engineer This role bridges frontline helpdesk...
industry. Their team is looking for a 3rd Line Technical Support Engineer with at least 7 - 8 years' experience, to support.... DUTIES: Provide 1st to 3rd Line Support via email, phone, and remote support to their client's based in the UK, SA, Europe...
and progress their careers. About the Role We are seeking a highly capable 3rd Line Support Engineer to serve as a senior... across a broad technical stack, and contributing to a fast-paced MSP environment. Key Responsibilities Manage 3rd line...
2nd Line Service Desk Engineer Be the first line of support in a fast-paced MSP environment, solving real client... all clients receive excellent service. Key Responsibilities 1+ years experience in a 1st line support role, preferably...
Directory, Windows Server 2012 and up, Hyper-V, Azure & TCP/IP. DUTIES: Technical Support & Troubleshooting - Provide 1st... solutions with a customer base across South Africa wants you as their next Support Engineer where you will play a key role...
& Troubleshooting - Provide 1st Line Support for hardware, software, and network-related issues. Effectively troubleshoot issues... of comprehensive IT solutions with a customer base across South Africa wants you as their next Support Engineer where you will play...
Directory, Windows Server 2012 and up, Hyper-V, Azure & TCP/IP. DUTIES: Technical Support & Troubleshooting - Provide 1st... solutions with a customer base across South Africa wants you as their next Support Engineer where you will play a key role...
Overview Ensuring that Teleperformance IT support procedures are followed. 1st line IT support, answering helpdesk... to effectively diagnose technical issues within their remit and identify the right SMEs to support resolution of issues...
Overview Ensuring that Teleperformance IT support procedures are followed. 1st line IT support, answering helpdesk... to effectively diagnose technical issues within their remit and identify the right SMEs to support resolution of issues...
and be available for standby support Responsibilities: 1st Line Support Provide support via email, phone, and remote access Diagnose... Ensure adherence to security standards and company policies 2nd Line Support Investigate and resolve escalated incidents...
remote support via tickets raised to resolve customer issues, acting as an escalation point for 1st & 2nd Line Engineers... Town to support its UK-based customer base. Job Overview The L3 Support Engineer is a senior escalation...
for the 1st Line Support operation Carry out housekeeping tasks. Manage phone calls from customers, ensuring they are made... suppliers to log support calls, obtain updates on open support calls or request technical advice. Manage the “planned...
What you'll do: 1st/2nd/3rd line support: Specifically end user, application, desktop, and infrastructure support, primarily... server and networking support (1st/2nd line depending on experience) Proactively identifying and implementing innovative...