A dynamic technology firm in Mexico is seeking an IT Support Lead | 2nd Line Support Coordinator to ensure effective... support processes. You will manage incident resolutions, coordinate communication between teams, and improve support tools...
A dynamic technology firm in Mexico is seeking an IT Support Lead | 2nd Line Support Coordinator to ensure effective... support processes. You will manage incident resolutions, coordinate communication between teams, and improve support tools...
Support Lead | 2nd Line Support Coordinator to ensure the continuity and quality of our support processes by coordinating.... Proven experience coordinating 2nd line support teams. Knowledge of ITIL, incident/problem management, and SLA adherence...
Support Lead | 2nd Line Support Coordinator to ensure the continuity and quality of our support processes by coordinating.... Proven experience coordinating 2nd line support teams. Knowledge of ITIL, incident/problem management, and SLA adherence...