for escalations from 1st line support teams, as well as service request team. The role of an Incident Engineer within Iomart... from you if you:: Have experience working with Windows, Linux, VMWare and Citrix Have strong technical customer support or helpdesk experience...
A leading IT services provider is seeking an experienced 3rd Line Engineer to join its technical operations team.... Collaborate with 1st and 2nd line teams to enhance overall service capability. Manage high-priority tickets in line with SLAs...