requirements. Responsibilities - Lead the entire delivery lifecycle for multiple CCaaS workstreams across discovery... of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include...
. Responsibilities - Lead the execution of critical deliverables for Contact Center Transformation, including process maps... - Familiarity with CCaaS platforms and CRM systems preferred - Exposure to workforce management and contact-center analytics...
Customer Experience Technology team, you will help lead the execution of key deliverables for Contact Center Transformation... opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating...
, and benefits realization - Lead the architecture design and configuration of CCaaS platforms and manage routing and queuing..., and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value...
requirements, understand contact center workflows, and support system integration. You'll also collaborate with internal product... and implementation of integrations between the Kasisto platform and customer systems (e.g., CRM, CCaaS, identity providers). Support...