, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value... at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions...
. This is an exciting opportunity to leverage your knowledge in contact center transformation while mentoring junior staff and contributing...'s Degree - 5 years of consulting and/or industry roles within customer service/contact center operations What Sets...
and manage client relationships in the realm of contact center transformation. As a Senior Manager, you will serve as a trusted... improvements in performance and effectiveness. Responsibilities - Lead the delivery of client engagements in contact center...
. Responsibilities - Lead the execution of critical deliverables for Contact Center Transformation, including process maps... Center Transformation, acting as a business analyst and team lead across discovery, design, build, test, deploy...
at a senior level. Responsibilities - Lead the design and implementation of innovative Customer Interaction and Contact Center... and development of innovative Customer Interaction and Contact Center AI solutions. As a Senior Manager you will serve as a strategic...
Customer Experience Technology team, you will help lead the execution of key deliverables for Contact Center Transformation... opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating...
a Specialty Seller BPO, Contact Center(Remote) US to join our team in New York, New York (US-NY), United States (US). Position... Summary We are seeking a seasoned Business Process Specialty Seller Contact Center with a proven track record of leading...
a Specialty Seller BPO, Contact Center(Remote) US to join our team in New York, New York (US-NY), United States (US). Position... Summary We are seeking a seasoned Business Process Specialty Seller Contact Center with a proven track record of leading...
Opportunity As part of the Data and Analytics team you are expected to lead the design and development of Contact Center... and technical skills. Responsibilities - Lead the design and development of Contact Center AI solutions - Mentor and guide...
and centralized contact centers. Ability to lead patient access initiatives which includes clinician management, template management... of patient access functions, including contact center staffing models and technology for various engagement channels Ability...
, health care analytics, or driving clinical transformation initiatives with population health programs, Patient Center Medical.... Growing together. The Clinical Transformation Manager (CTM) is responsible for the ongoing clinical management of physician...
Job Description The Center for Population Health Data Science (CPHDS)- launched in November of 2023- aims to catalyze... person in this role will lead an agency-wide collaborative effort to empower analysts and researchers across divisions...
a Senior Data Engineer within the RV's Client Growth and Transformation team to elevate our lakehouse architecture, lead... brands to deepen customer relationships. Our Data Engineering team sits at the center of these efforts, designing modern...
, AI-driven contact center transformation. Key Responsibilities Strategic Customer Engagement Lead pre-sales discovery... Fortune 100. Job Description The Americas CCaaS Architect Leader will lead Sprinklr’s Contact Center as a Service (CCaaS...
Manager to lead and transform our global Finance technology landscape. The Financial System Manager... of contact globally for Finance Systems issues and initiatives, ensuring timely resolution and communication with key...
of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry... administrative workflows, and oversees accuracy of programs & monitors for strong employee experience May lead a team of HR...
-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience..., and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're...
-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience..., and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're...
, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center... executive alignment and sales engagement-position Vonage as Salesforce's top communication partner Plan and lead joint field...
with policy admin systems (e.g., Guidewire). Architect omni-channel experiences including contact center, customer service... and contact center technologies, including AI/ML, voice analytics, and automation. Evaluate emerging CRM platforms, conduct...