Duties The Technical Support Administrator will support Inbound, Outbound Calls and Email transactions. Theremay... be additional support for Chat transactions if deemed necessary. To attend to Customer Service/Technical Enquiries on the...
for future reference and training purposes. Lead and mentor other Customer Technical Support members of the team. Lead... team members, lead initiatives, support management, and handle customer escalations. Preferences: Network Operations...
individuals to join our batch. Position: Technical Support Representative (Voice) Account: International Home Appliances Account... At least 6 months of experience as a Customer Service or Technical Support Representative in a BPO setting Must have experience...
to the Manager of Customer Support, the Technical Engineer, Customer Support will be responsible for delivering expert... Your deliverables as a Technical Engineer, Customer Support will include, but not limited, to the following: Provide professional...
Technical Engineer, Customer Support will be responsible for delivering expert assistance to clients across all current..., Customer Support will include, but not limited, to the following: Provide professional application and technical support...
to the Manager of Customer Support, the Technical Engineer, Customer Support will be responsible for delivering expert... Your deliverables as a Technical Engineer, Customer Support will include, but not limited, to the following: Provide professional...
Job Description: We are seeking a Technical Support Engineer with strong hands-on experience in incident management... that prepare them to lead or manage a team in the future. Manage and resolve Level 1 and Level 2 incidents and service tickets...
to lead and manage the team on his/her manager's absence Able to coach and mentor junior members of the team, as well as do QA... is a multi-product specialist, with technical competencies, responsible for handling and resolving the raised issues in the...
in RPG, RPGLE, CL, CLLE, Java programming languages Able to lead and manage the team on his/her manager's absence Able.... What will you contribute The holder of the role is a multi-product specialist, with technical competencies, responsible for handling...
team processes that can lead to greater efficiency and a better customer experience Create support knowledge base articles... teams, software product quality assessment, and «all-things-digital» solutions, is looking for a Technical Support Engineer...
, is looking for a Technical Support Engineer to join our dynamic team. Working hours: 9:00 - 18:00 in UK time zone OR 9:00 - 18:00... internally and improve team processes that can lead to greater efficiency and a better customer experience Create support...
Support (RSS) team Prepare documentation that are compliant with the Banks Service Delivery Life Cycle (SDLC) requirements... solution architect Gather data/user requirement with the help of Project Lead Identify any gaps in business requirements...
assistance and escalate software issues when needed. Ensure 100% completion of endorsed technical support visits and hardware..., testimonials, and photo/video documentation during visits while identifying and securing referral lead opportunities. Support...
. Job Description We are seeking a highly organized and detail-oriented Technical Project Manager to join our Technical Support Team. This role... will oversee key technical projects that enhance our support operations, including incident response processes, customer...
. Job Description Manage multiple teams of Specialists and team leads to ensure the successful support of the user base and the continuous... performance at team and individual level - share with Support Director. Manage team performance, agreeing clear goals...
! Role objective and areas of focus. The primary objective of the Technical SEO Lead is responsible for driving organic... Responsibilities of the SEO Technical Lead will include, but are not limited to: SEO Technical Execution Deliver SEO traffic...
Title: Project Lead. Location: Makati. Work set-up : Onsite ( Monday - Friday 8:30 - 6:30) JOB OBJECTIVE: The Project... Lead plans, manages and ensures the completion of the Bank's IT automation requirements. It shall also ensure...
. Join us. Job Description This role will primarily support management of day to day operational activities within the global Cash Operations team... team. Lead short term projects and supports medium to long term projects and contribute to long term initiatives planning...
! Role objective and areas of focus. The primary objective of the Technical SEO Lead is responsible for driving organic... Responsibilities of the SEO Technical Lead will include, but are not limited to: SEO Technical Execution Deliver SEO traffic...
directly, not just advising Shield the team from poor technical decisions or unstable designs Production Support & Incident... European stakeholders . We are hiring a hands-on Technical Lead who owns technical execution and engineering quality end to end...