. What will you contribute? The holder of the role is a multi-product specialist, with technical competencies, responsible for handling... as excellent customer management skills. Responsibilities & Deliverables: Your deliverables will include, but are not limited...
? Become intimately familiar with a customer's contact center and business to become the trusted advisor to the customer through... to business customer education experience Demonstrated technical problem-solving proficiency Excellent customer service...
? Become intimately familiar with a customer's contact center and business to become the trusted advisor to the customer through... to business customer education experience Demonstrated technical problem-solving proficiency Excellent customer service...
? Become intimately familiar with a customer's contact center and business to become the trusted advisor to the customer through... to business customer education experience Demonstrated technical problem-solving proficiency Excellent customer service...
their infrastructure decisions and becoming their go-to resource. Sales & Client Support: Act as a technical liaison for the sales team..., providing expert product knowledge and technical consultation to potential clients. Identify up-selling and cross-selling...
their infrastructure decisions and becoming their go-to resource. Sales & Client Support: Act as a technical liaison for the sales team..., providing expert product knowledge and technical consultation to potential clients. Identify up-selling and cross-selling...
to their unique business needs. As a Customer Training Manager at Smartly, you will... Be an Expert in the Smartly platform and every... Learning to Customer Needs: Adapt training sessions to match each customer's goals, use cases, and level of expertise Support...
. You possess technical prowess to design and deliver on challenging customer requirements. You will build to customer approved..., and adoption support. Design and configure applications on the Five9 platform for each customer's unique requirements, often...
company understand how the partner is using our products Provide Level 2 support and technical guidance on NICE's product... with other NICE CX employees and teams (Technical Support, Professional Services, Subject Matter Experts, Product Management...
possible.In this highly visible customer-facing role, you will impact their business through innovative solutions and support. What you'll... do: . Requirement Assessment: Conduct workshops with senior members of customer organizations to drive requirement assessments...
, in the areas of security application support, and customer service in a global environment. Upper-intermediate English... Engineering team as a Security Expert, where you will play a pivotal role in designing and managing the global permissions...
facilitation and expert guidance. Act as a trusted advisor to clients in product ownership and agile delivery management, ensuring... with client stakeholders, bridging technical and business domains. Support the identification of new opportunities within existing...
with NICE CX Sales Support Team to play a role in smooth customer implementations by providing SI Partners assistance... 2 support and technical guidance on NICE's product suite and integrations (CRMs, telephony, ACD, WFM/QM, Analytics...
as a System owner for "Off The Shelf Systems" with IT, Product, Legal, Partner Services, Customer Experience Group, Marketing... and drive change and value to the business will be critical. In this Role, you'll get: Tech and Process Advisor: Engage...
Trusted advisor or career coach, project manager or strategist, recruitment administrator, talent expert or experienced..., upgrades/enhancements, and patches and act as Tier 1 support for LMS technical issues · HR Case Management System...
in developing customer relationships, providing leadership in security architecture and help influence customer’s technical strategy... with strong problem-solving skills. A Sales Engineer is a trusted advisor to customers by developing an understanding of customer needs...