, LLMs, and real-time data workflows. Responsibilities Architect end-to-end AWS-based solutions for Amazon Connect... and secure digital contact center solutions using Amazon Connect and modern GenAI technologies. The ideal candidate will lead...
, LLMs, and real-time data workflows. Responsibilities Architect end-to-end AWS-based solutions for Amazon Connect... and secure digital contact center solutions using Amazon Connect and modern GenAI technologies. The ideal candidate will lead...
- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., Bedrock, SageMaker, Connect, RDS, Amazon... Q) - AWS Professional level certifications (e.g., AWS Certified AI Practitioner, Machine Learning, Solutions Architect...
AI-powered applications for an AWS Contact Center As a Service (CCAS) platform that uses Amazon Connect, Lex V2, Amazon Q..., including building and troubleshooting AWS Lambda functions. Hands-on experience with Amazon Connect setup and configuration...
and troubleshooting AWS Lambda functions. Hands-on experience with Amazon Connect setup and configuration, including contact flows... and FedRAMP concepts as applied to contact centers. Certifications (any of): AWS Developer Associate, AWS Solutions Architect...
an AWS contact center platform that uses Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, Bedrock, OpenSearch... Qualifications: - Practical exposure to one or more AWS contact center/AI services: - Amazon Connect, Contact Lens, Amazon Q...
Responsibilities: Utilize AI tools such as OpenAI, Amazon Q, LangChain, LIamaIndex, or similar GenAI tools and ecosystems. Integrate... for AI-powered solutions in enterprise-scale environments. Collaborate with IT teams to implement AI-enhanced solutions. Work...