Role:- AWS Contact Center Lead Location:- Remote Job Description – We are seeking an experienced AWS Contact Center... Lead to design, implement, and manage cloud-based contact center solutions using Amazon Connect and related AWS services...
for their business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work... as primary point of contact for urgent customer issues in your technical specialty. About the team Diverse Experiences AWS...
Center space. To support the demands of our customers as we continue to significantly expand our operations across North... America, we need a proven Data Center technology focused leader to be a part of our infrastructure management team...
Job Description We are seeking a highly skilled and experienced Lead Operations Research Scientist... in operations research, data science, and AI Develop and maintain technical documentation of solutions and analyses Lead...
Description & Requirements As a member of the Contact Center CX - Innovation and Architecture team, the IT Architect... role and interact with other Contact Center Engineering and IT team members as well as various internal customers...
. - Lead the database deployments, tech upgrades, and approved changes. - May provide guidance, coaching, and training..., 2019, and 2022 databases Write and optimize T-SQL Setup and support AWS RDS/Azure SQL instances Build...
. Lead and coordinate disaster recovery testing, simulations, and failover exercises across systems and platforms. Recipe... or equivalent experience Experience documenting and testing DR plans in a large enterprise Ability to lead and motivate cross...
that we work together as one global team with our customers at the center of everything we do – and they push us to ensure... Credit products using AWS, Terraform, Kubernetes, CI/CD, cloud networking, storage, and security best practices. You'll...
, lead root cause analysis. - Collaborate with developers, security, and infrastructure teams. - Monitor system performance... SmartCloud, Comodo TFA, InQuira, OnDemand, MicroStrategy, Hyperic, OEM, F5 and/or VMware Ops Center. - Relevant industry...
Strategy & Execution Lead cross-functional teams to deliver complex data integration and tech implementation programs aligned...) and across functions within the highly matrixed Circana organization. Lead effective problem solving with the client and internal Circana...
-located data centers, ensuring service reliability and guiding junior staff where appropriate. Lead proof-of-concept (POC.... Certifications: None required. Industry certifications (e.g., AWS, Azure, VMware, Cisco, Terraform) are highly valued...
to lead the end-to-end setup and operations of enterprise cloud infrastructure across Azure and AWS. This role... Architect - Cloud Operations Lead) Job Summary: We are seeking a strategic and technically proficient Cloud Architect...
, or Google SRE certification. Experience in financial services or insurance, especially contact center or claims operations... and maintain monitoring, alerting, and self-healing capabilities using tools like Dynatrace, Splunk, and CloudWatch. Lead root...
and implement efficient and cost effective application solutions, including issue resolution and on-going system maintenance. Lead... and configurations on Guidewire products like Claim Center, Policy Center, Integration, and Jutro by using Gosu programming language...
that we work together as one global team with our customers at the center of everything we do – and they push us to ensure... we take care of ourselves, each other, and our communities. Job Summary: This job will lead the design, development...
), you will provide testing and validation oversight of AWS data center electrical and mechanical infrastructure. This includes.... You will have the opportunity to lead several projects simultaneously to achieve key milestones and deliver data center capacity...