. Proactively identify new business opportunities with existing clients under management, working with Account Director, CX Lead... York, NY.** What we are looking for: Amsive is hiring an Account Manager, Customer Experience, with prior experience...
OVERVIEW The Strategic Account Manager (SAM) is responsible for retaining, expanding, and deepening relationships... value. The SAM partners closely with Delivery, Operations, Solutions, Finance, and Executive Leadership to ensure...
of customer experience together. The Technical Account Manager (TAM) is responsible for delivering technical success to the... in CX enterprise software, and brings practical application of the SaaS methodologies. The TAM must be proficient...
of customer experience together. The Technical Account Manager (TAM) is responsible for delivering technical success to the... in CX enterprise software, and brings practical application of the SaaS methodologies. The TAM must be proficient...
Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software.... Fresh vision. Real impact. Come build it with us. Job Description We are looking for an experienced an Account Manager...
Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software.... Fresh vision. Real impact. Come build it with us. Job Description We are looking for an experienced an Account Manager...
of customer experience together. Account Director – North America The Account Director is the catalyst behind Genesys’ success... as an organization. As a consultative sales professional, the Account Directors are responsible for driving revenue growth in our largest...
Responsibilities Partner Strategy & Leadership Own the overall relationship strategy and executive alignment with Verizon Business... Reviews (QBRs), executive briefings, and strategic planning sessions Revenue & Pipeline Execution Drive partner-sourced...
. Proactively identify new business opportunities with existing clients under management, working with Account Director, CX Lead... York, NY.** What we are looking for: Amsive is hiring an Account Manager, Customer Experience, with prior experience...
abilities; executive presence to advise senior leaders. Strategic vision with ability to manage complexity and hands... a comprehensive benefits program, including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, Paid Time Off...
Architects, Technology Account Managers, and Support organizations, aligning them under a unified operating model with clear... CX organization, defining KPIs across adoption, time-to-value, support performance, retention, and expansion. Design...
account executive performance. Able to manage multiple, complex sales opportunities simultaneously. Direct approach... of SLED Central (State, Local and Education accounts) presides over the booking, revenue and operations of a team of 5 account...
their AI and CX transformation, reimagining customer interactions through intelligent AI agents. IN THIS ROLE YOU WILL: Act..., and translating data into visible business impact. Guide expansion opportunities by shaping clear growth plans within each account...
Demonstrated success owning senior-level client relationships tied to retention and account growth Executive presence with the... measured by revenue targets, CSAT, retention, renewals, and expansion Lead executive-level discovery and client discussions...
. Join us in building a new strategic pillar—CX, Digital Health & AI Solutions—that will redefine patient and customer experiences.... Enterprise CX Leadership Champion enterprise-wide CX transformation, including Voice of Customer (VoC) programs, journey...
and continuously improve plan. The role should be communicating from individual sales team members to executive leadership. Key... expert for CSS SaaS services in executive customer conversations. Responsible for executive level reporting of CSS SaaS...
with regular executive updates, including progress, risks, and outcomes ties to business objectives. Lead cross-functional... communications, including executive communications, social execution, testimonial management and reputation management. Build...
with customers while collaborating with Account Teams, Connected Teams, Partners, and BEs. This is a technical leadership role... and is focused on delivering business outcomes through bringing high customer intimacy, thought leadership, executive engagement...
technical leadership across CX AI opportunities in the US, partnering with sales to shape deal strategy and customer outcomes..., and success metrics. Design future-state architectures that combine product analytics, marketing insights, and CX data...
Job Category: Product Development Job Description: The AI & Platform Strategy Lead owns the CX-wide strategy... and narrative for AI, platform, extensibility, and integration, ensuring the Fusion CX suite innovation is coherent, differentiated...