expansion opportunities. About the role: The Client Success Manager (CSM) is responsible for driving client satisfaction... Success Manager is part of the Client Success organization and orchestrates the post-sales experience for clients...
Success Manager (CSM) is responsible for driving client satisfaction, solution adoption, and overall success for a specific...-term relationships and aligning solution outcomes with business goals. About the team: The Client Success Manager...
Role Title: Customer Success Manager (CSM) Team: Customer Experience Manager: Director of Customer Experience RACI... The Customer Success Manager (CSM) is the trusted guide for our clients post-sale. From onboarding and training through...
churn), solution expansion, and positive references. The Customer Success Manager (CSM) is a highly visible, customer-facing...: Bachelor’s degree or equivalent experience with proven skills in Customer Success, Account Management, or Project Management...
Job Description About the role: As a Customer Success Manager (CSM), you will act as a strategic partner... in customer success, e - commerce, account management, or a related client-facing role. Skills: Strong analytical, strategic...
to owning these high-value relationships, the Lead CSM acts as a senior peer within the Customer Success team - helping elevate... into ongoing engagement Partner closely with Client Account Executives to shape retention and growth strategy while they lead...
. THE ROLE: We're looking for a driven, relationship-focused Customer Success Manager to join the Client Services team... a strategic CSM who can independently manage a book of business, assess client performance and map out the next steps...
As a Customer Success Manager at Plentific, your primary responsibility is to ensure that day-to-day customer engagement, account... Strategic Account Director to support growth initiatives. Build trusted client relationships at all levels - operational...
Description Position at Ezra Job Role: Customer Success Manager Location: London - Hybrid 3 days a week in office... worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional...
. Collaborate with the Account Manager to secure renewals and explore expansion opportunities. Implementation & Training Lead... data, and suggesting product improvements. The CSM will lead SaaS solution deployments, provide technical guidance...
adoption, and owning the retention strategy across your book of business. While Client Account Executives lead commercial... with the Client Account Executive to ensure renewal readiness and account growth Identify leading indicators of risk...
by all parties. Client Engagement Support & Account Growth Building trust with your client counterparts by being reliable... is able to: Lead large accounts commercially and strategically Own revenue and growth targets Deepen client relationships...
, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account... and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high...
Success (where required) and Support. Partner with Strategic Account Directors to identify expansion and growth opportunities..., and client processes. Run structured governance across strategic accounts where you are accountable for the ongoing success...
FOR US As our new Principal Customer Success Manager (CSM), you will play a key role in building strategic partnerships with our clients... development, relationship building, and client success. We take pride in cultivating an environment where all team members can...