Company Overview Building upon more than 50 years of industry-leading experience, Aspect is reimagining workforce management tools with a new approach to innovation. We’re proud of our technology, but we take even more pride in the tale...
management strategies, including the NICE WFM platform, PowerBI, Alvaria/Aspect, AWS Connect, to transform our contact center...: Proficiency in workforce management tools (e.g., NICE, Alvaria), Microsoft Excel, Power BI, and SQL. Experience with predictive...
, Android) Experience integrating WFO platforms (NICE, Verint, Alvaria, etc.) Experience migrating legacy premise Contact...