Job Description: We are looking for an experienced Amazon Connect Developer/Consultant with strong expertise in Workforce Management (WFM) solutions for Contact Centers...Client: Amazon Connect with WFM (Workforce Management) Location: Remote...
-Support, Guide, Sell, Explore, Sunshine, Workforce Management, QA, integrations, and broader CCaaS adjacency. This role.... Strong understanding of modern CCaaS platforms (e.g., Amazon Connect, Genesys Cloud CX, NICE, Five9) and how Zendesk integrates with them...