operations. Part hands-on support engineer and part team coach/manager. You will work directly with telecom software support...About the Role We are seeking a highly motivated Player-Coach to lead and grow our Support team for telecom software...
operations. Part hands-on support engineer and part team coach/manager. You will work directly with telecom software support...About the Role We are seeking a highly motivated Player-Coach to lead and grow our Support team for telecom software...
, including networking and security services.) Support the conversion of technical component designs into functional back-end... with the testing team to ensure seamless application integration with cloud services (Application interaction with cloud...
and coordinate fixes with relevant teams. 5. Operational Handoff Support Prepare detailed technical documentation and operational... manuals. Provide support during the stabilization period post-handoff to internal or external teams. Level of Knowledge...
escalate incidents or abnormalities to senior engineers or appropriate support teams. Log incidents and events accurately... on predefined procedures. Perform basic troubleshooting for connectivity, latency, or application issues. Follow up on tickets...
in Telecom industry Experiences as structural/site design coordinator or engineer with major telecommunication companies... and Ground space to confirm sales order and to create SoW for Towe, CME and Power team. Support sales to do scoping and invoicing...