, integrations, and related components). Lead and manage the L2 and L3 Support Operations around the clock. Ensure SLAs & KPIs...Administrate onsite L2/L3 operations for Smart Services Solutions to ensure high availability, performance, security...
Resolution: Debug and resolve complex issues (ABENDS, data discrepancies) within the ST/IM modules, providing L2/L3 support...Role Overview The Systematics Developer (IM/ST) will lead the design, development, and implementation...