in Concierge operation, preferably in the hotel industry, or related working experience in customer service...
and facilities, tours, transportation and restaurant recommendations Experienced in leading the concierge team in delivering... exceptional concierge services, bell services, airport services and driveway services. Handle any guest problems or complaints...
Job Description: Manage guest feedback effectively; uphold high service standards and lead the team to exceed guest expectations Establish and oversee operational service standards and procedures; develop daily / weekly checklists and h...
Travel Guide Five-star Award Winner 2016 Travel+Leisure Best Top 5 Hotels in Hong Kong Responsibilities Assist the Chief... Concierge in carrying out rules, policies and procedures set. Supervise Concierge Colleagues’ attendance according to the duty...