Customer Service Team Conduct regular review of all call centre agent’s performance and organize training sessions...Job Description Act a champion to ensure call centre performance meets standards of desired Customer Experience...
in response to customer's enquiries, supervising the Customer Service Center counter team (face-to-face) to deliver a high..., and ensure that all aspects of customer service are established well. Provide advice and solutions to staff to resolve customer...
enquiries. Job Responsibilities: Assist team manager to ensure the achievement of Customer Service performance KPIs (wait... of experience in Customer Service Operations, in which 2 years in supervisory role Experience in insurance or financial industry...
and Wealth Management Department Job Functions: Business Development, Customer Service, Investment Management Responsibilities....pageuppeople.com/798/cw/en/job/495980/deputyassistant-personal-banking-manager-contact-centre-investment-services=11232 Data...
and Wealth Management Department Job Functions: Bank Operations, Customer Service Responsibilities: Handle Wealth Management...-teleservices-manager-contact-centre-general-banking-services=11232 Data collected would be used for recruitment purposes only. It...
to join our team as an Assistant Manager, Wealth & Personal Banking - Contact Centre and Remote Channel. Principal Responsibilities... and spoken English and Chinese, Mandarin is an advantage 3+ years' relevant customer service experience in banking and financial...
professional to join our team as an Assistant Manager, Wealth & Personal Banking - Contact Centre and Remote Channel. Principal... Proficient in written and spoken English and Chinese, Mandarin is an advantage 3+ years' relevant customer service experience...
At least 2 years of customer service experience in banking / financial institutions Independent, self-motivated, customer... to customers through inbound and outbound calls Provide after-sale services to diverse customer types Address customer feedback...
will be an advantage At least 2 years of customer service experience in banking / financial institutions Independent, self... to customers through inbound and outbound calls Provide after-sale services to diverse customer types Address customer...
holder will be an advantage At least 2 years of customer service experience in banking / financial institutions Independent... maintain its core values of “Sincerity, Flexibility, Tailor-made Service and Professionalism” and provide premium services...
At least 2 years of customer service experience in banking / financial institutions Independent, self-motivated, customer... to customers through inbound and outbound calls Provide after-sale services to diverse customer types Address customer feedback...
Reporting lines / Substitution / Subordinates Reporting to Customer Service Manager Substitution during absence: Team... (Customer Service Manager) in times of absence. Refer to CSM JD. Job Requirements Excellent verbal communication, and the...
application etc. Perform account maintenance service after successful customer’s authentication over phone. Provide... and customer service-oriented Good communication skill and telephone manner Able to work under pressure...
, ebanking application etc. Perform account maintenance service after successful customer’s authentication over phone. Provide... Hong Kong. What you’ll be doing? Handle customer enquiries, from incoming call, outbound call and email, on various...
; To manage customer service counters and to handle written replies with respect to customer’s concerns and requests; To conduct... quality assurance for Customer Service Team in order to uplift the overall service standard, and provide feedback or ways...
application etc. Perform account maintenance service after successful customer’s authentication over phone. Provide...What you’ll be doing? Handle customer enquiries, from incoming call, outbound call and email, on various banking...
application etc. Perform account maintenance service after successful customer’s authentication over phone. Provide...What you’ll be doing? Handle customer enquiries, from incoming call, outbound call and email, on various banking...
application etc. Perform account maintenance service after successful customer’s authentication over phone. Provide...What you’ll be doing? Handle customer enquiries, from incoming call, outbound call and email, on various banking...
application etc. Perform account maintenance service after successful customer’s authentication over phone. Provide...What you’ll be doing? Handle customer enquiries, from incoming call, outbound call and email, on various banking...
application etc. Perform account maintenance service after successful customer’s authentication over phone. Provide...What you’ll be doing? Handle customer enquiries, from incoming call, outbound call and email, on various banking...