Job Title: Assistant Manager – ServiceNow Operations and Automation Responsibilities Drive the continuous enhancement... of service efficiency by implementing workflow automation and optimization initiatives within the Service Desk environment...
Manager - Customer Services (ITIL, ServiceNow) Responsibilities Oversee and manage the daily operations of the IT Service... Intelligence (AI) and Robotic Process Automation (RPA) (e.g., UiPath, UiBot, Power Automate) to enhance service desk operations...