Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify behaviors, coaching... and support (Ex. AMs). Develop materials and conduct Foundation Skills Training (FST) when needed. May help the CE AM and/or CE...
Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify behaviors, coaching... and support (Ex. AMs). Develop materials and conduct Foundation Skills Training (FST) when needed. May help the CE AM and/or CE...