) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets... members in understanding customer infrastructure and processes4) Perform analysis for driving incident reduction5) Resolve L1...
business and ICT are in alignment. Areas will include Enterprise Infrastructure, common services (AD/DNS, DHCP, Software..., infrastructure common services (AD/DNS, DHCP, Software Deployment etc), network and application hosting infrastructures to ensure...