goals. You’ll work to answer associate questions, issues, and customer escalation while ensuring quality customer experience... include: o Customer Satisfaction Score o Service Level Goals o Quality Goals · Coach associates to ensure achievement...
metrics associated with goals. These include: o Customer Satisfaction Score o Service Level Goals o Quality Goals Coach...Your potential has a place here with TTEC’s award-winning employment experience. As a Service Delivery Manager working...
. Maintains financial accounts by processing customer adjustments through to the credit department. Prepares product or service... or equivalent experience Minimum 1 year customer service experience Intermediate skills in Microsoft Office: Microsoft Word, Office...
and integrity in financial processing. Customer and vendor service orientation with excellent communication skills. Ability...The Accounts Payable Senior Associate is responsible for overseeing day-to-day accounts payable operations...
information, confidential and secured. ͏ Deliver excellent customer service through effective diagnosis and troubleshooting... to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the...
-Nielsen's fast growing Global Shared Service Centre is looking for a Collections Senior Associate. Stolt-Nielsen Limited... by delivering high-quality standards both on a regional and global level and drive process innovation initiatives to ensure customer...
legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis.... of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer...
and more accurate customer support. Basic understanding of AI-driven workflows in customer service environments is a plus Ability... At least 1 year experience in Customer Service preferably travel/hospitality R͏oles and Responsibilities Handle customer...
Job Category: Enterprise Job Description: Advanced Associate, Administrative Support (Enterprise Learning & Skills...) Job Description: The Advanced Associate, Administrative Support (Enterprise Learning & Skills) plays a key role in delivering Pearson...
relationships with clients by providing excellent customer service Assists the Business Center in achieving sales goals and targets... activities geared toward product knowledge. Conducts policy review to provide quality customer experience through updates...
relationships with clients by providing excellent customer service Assists the Business Center in achieving sales goals and targets... activities geared toward product knowledge. Conducts policy review to provide quality customer experience through updates...
of quality and respect of the defined delivery time Prioritize requests based on urgency and importance and ensure that service...Job Title Implementation - Delivery Associate (Travel) Job Title Implementation - Delivery Associate (Travel) Summary...
legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis.... of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer...
Job Title Implementation - Delivery Associate (Travel) Job Title: Implementation - Delivery Associate (Travel... and ensuring customer satisfaction. Purpose of this role Join our dynamic team as a Core Implementation Services team member...
relationships with clients by providing excellent customer service Assists the Business Center in achieving sales goals... to provide quality customer experience through updates and financial advice to clients to be able to upsell, resell, cross-sell...
relationships with clients by providing excellent customer service Assists the Business Center in achieving sales goals... to provide quality customer experience through updates and financial advice to clients to be able to upsell, resell, cross-sell...
relationships with clients by providing excellent customer service Assists the Business Center in achieving sales goals and targets... activities geared toward product knowledge. Conducts policy review to provide quality customer experience through updates...
. About The Role Associate Business Director is a leadership role among different stakeholders, including clients, internal... with the day to day Client Service for these Clients. The ABD is responsible for assuring delivery while delivering outstanding...
with interviews, hiring, or people assessment Customer service or client-facing work experience Experience with online tools (CRM, ATS... clients, lead quality initiatives Recruitment Lead or Assistant Manager (2-3 years): Manage a small team, create processes...
relationships with clients by providing excellent customer service Assists the Business Center in achieving sales goals and targets... activities geared toward product knowledge. Conducts policy review to provide quality customer experience through updates...